Business Assistant, Account Management

Purdue University; West Lafayette (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Purdue University in West Lafayette is seeking a Business Assistant to support the College of Pharmacy’s business operations and fiscal management. The role collaborates with faculty, staff, students, and other units to ensure smooth account handling, billing, travel, procurement, and related office functions.

The position is fully on-site at West Lafayette campus, offering opportunities to work across departments and develop practical administration and financial tracking skills.

Qualifications

• High school diploma or GED required.
• At least 3 years in customer service in accounts.
• Experience delivering high-level customer service.

Responsibilities

• Manage accounts, billing, and cost centers with forecasting.
• Support faculty, staff, and students with travel and procurement.
• Serve as liaison for procurement and travel questions.
• Assist with financial tracking needs.

Skills

Administrative procedures

Communication skills

Customer service

Interpersonal skills

Time management

Attention to detail

Problem solving

Discretion

Independent work

Team collaboration

Learning orientation

MS Word

MS Excel

Outlook

Education

High school diploma/GED

Tools

MS Word

MS Excel

Database

Outlook

Job description

Job Title: Business Assistant, Account Management

City: West Lafayette

Job Description:

Job Summary

The Business Assistant will provide support and perform business assistant duties for the business operations office within the College of Pharmacy. This position will work collaboratively with departmental faculty, staff, students, and other business units or areas to support the fiscal management process.

Responsibilities Include:

• Account management, billing and cost center management, effortreportingand forecasting.
• Provide support for faculty, students and staff with travel, procurement, account management, and other business office functions.
• Serve as the first point of contact for all procurement and travel-related questions whileassistingdepartmental faculty, staff, and students with travel and procurement needs.
• Act as a liaison between customers and central offices.
• Assistwith special financial tracking needs.

This is a fully on-site position, with a working location on the West Lafayette campus.

What We’re Looking For:

Required:

Education and Experience:

• High school diploma/GED.
• Three years of experience in customer service as an account clerk, business, or other related field.
• Experience providing a high level of customer service.

Skills Needed:

• Demonstrated knowledge of administrative and clerical procedures and systems, file management and records, forms and other office procedures and terminology.
• Strong oral and written communication skills.
• Excellent customer service skills and professionalism in dealing with students, individuals, and business customers.
• Exceptional interpersonal skills with the ability to influence and build work relationships among a diverse workforce at all levels.
• Strong organizational and time management skills with emphasis on accuracy and attention to detail.
• Motivated individual with ability to efficiently multitask, work under pressure, handle interruptions and meet deadlines.
• Demonstrated ability to identify problems, analyze information and implement solutions.
• Capable of taking initiative, assuming responsibility and handling confidential information with discretion.
• Ability to work independently and in a dynamic team environment.
• Must possess a learning orientation to changing technology.
• Demonstrated proficiency in software experience: Microsoft Word, Excel, Database and Outlook/Electronic Email.
• Must be able to work with diverse personalities and backgrounds.
• Demonstrated ability to problem-solve and analyze complex issues.
• Ability to provide coaching and training to others.

What is Helpful:

• University-related skills, knowledge, and experience.
• University business office experience.
• SAP, SuccessFactors, and billing/collections experience.

Additional Information:

• Purdue will not sponsor employment authorization for this position
• A background check will be required for employment in this position
• FLSA: Non-Exempt (Eligible For Overtime)
• Retirement Eligibility: Non-exempt Defined Contribution Plan

Career Stream

Administrative and Operational Support 2

Pay Band S040
Job Code #20002334
The anticipated hourly rate for this position is $18.50/hourr.

Purdue University is an equal opportunity/equal access university.