Business Assistant

Cherry Tree Dental; Menasha (WI); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long-term Disability

401(k) employer contribution

PTO (3 weeks)

Paid holidays

Professional development reimbursement

Employee referral bonus

Job summary

Menasha Family Dentistry is seeking a friendly, organized Business Assistant to join our team in Menasha, WI. This full-time role supports daily operations and ensures each patient receives top-notch service.

You will greet patients, manage appointments, verify benefits, post payments, review treatment plans, and maintain confidential records. Strong customer service and teamwork are essential in a busy, patient‑focused practice.

Qualifications

• High school diploma or equivalent is required.
• Dental or medical office experience preferred.
• Strong multitasking and leadership abilities are valued.
• Positive, professional communication skills are essential.
• Excellent customer service and attention to detail are required.

Responsibilities

• Greeting and assisting patients in person and over the phone.
• Scheduling, confirming, and managing appointments.
• Verifying insurance benefits and coverage.
• Posting accurate patient and insurance payments.
• Reviewing treatment plans and explaining next steps clearly.
• Maintaining accurate, confidential patient records.

Skills

Customer service

Communication

Multitasking

Leadership

Teamwork

Detail-oriented

Education

High school diploma or GED

Job description

Business Assistant (Full-Time)
Menasha Family Dentistry, a Cherry Tree Dental Office | Menasha, WI

Menasha Family Dentistry is seeking a friendly, organized, and patient‑focused Business Assistant to join our team! We’re a supportive, welcoming practice that prides itself on delivering exceptional care and creating a positive experience for every patient who walks through our doors. If you enjoy helping people and thrive in a collaborative environment, this could be the perfect fit.

Why You’ll Love Working Here:

• Competitive compensation
• Health Insurance - significant employer contributions towards monthly premiums
• Dental Insurance (employer-paid)
• Vision Insurance
• Basic life & long-term disability insurance (employer-paid)
• 401(k) employer contribution
• Up to 3 weeks of PTO in your first year
• Paid holidays
• Annual reimbursement allowance to support employees in their professional development and role-related expenses.
• Employee referral bonus program
• A supportive, team-oriented environment

What You’ll Do:

As a Business Assistant, you will play a vital role in the daily operations of the clinic by providing outstanding communication and customer service to our patients. You’ll support smooth daily operations and ensure each patient receives top‑notch service.

Your responsibilities will include:

• Greeting and assisting patients in person and over the phone
• Scheduling, confirming, and managing appointments
• Verifying insurance benefits and coverage
• Posting accurate patient and insurance payments
• Reviewing treatment plans and explaining next steps clearly
• Maintaining accurate, confidential patient records

What We’re Looking For:

• High school diploma or equivalent
• Dental or medical office experience preferred
• Strong multitasking and leadership abilities
• Positive, professional communication skills
• Excellent customer service and attention to detail
• A team‑oriented mindset

Current Hours:

• Monday 7:30 a.m. to 5:00 p.m.
• Tuesday7:30 a.m. to 5:00 p.m.
• Wednesday7:30 a.m. to 5:00 p.m.
• Thursday 6:30 a.m. to 4:00 p.m.