Dental Office Operations & Patient Concierge

Cherry Tree Dental; Menasha (WI); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long-term Disability

401(k) employer contribution

PTO (3 weeks)

Paid holidays

Professional development reimbursement

Employee referral bonus

Job summary

Menasha Family Dentistry is seeking a friendly, organized Business Assistant to join our team in Menasha, WI. This full-time role supports daily operations and ensures each patient receives top-notch service.

You will greet patients, manage appointments, verify benefits, post payments, review treatment plans, and maintain confidential records. Strong customer service and teamwork are essential in a busy, patient‑focused practice.

Qualifications

• High school diploma or equivalent is required.
• Dental or medical office experience preferred.
• Strong multitasking and leadership abilities are valued.
• Positive, professional communication skills are essential.
• Excellent customer service and attention to detail are required.

Responsibilities

• Greeting and assisting patients in person and over the phone.
• Scheduling, confirming, and managing appointments.
• Verifying insurance benefits and coverage.
• Posting accurate patient and insurance payments.
• Reviewing treatment plans and explaining next steps clearly.
• Maintaining accurate, confidential patient records.

Skills

Customer service

Communication

Multitasking

Leadership

Teamwork

Detail-oriented

Education

High school diploma or GED

Job description

Menasha Family Dentistry is seeking a friendly, organized Business Assistant to join our team in Menasha, WI. This full-time role supports daily operations and ensures each patient receives top-notch service.

You will greet patients, manage appointments, verify benefits, post payments, review treatment plans, and maintain confidential records. Strong customer service and teamwork are essential in a busy, patient‑focused practice.