BUSINESS AND PROJECT ADMINISTRATION UNIT ASSISTANT

State of New Hampshire

New Hampshire

On-site

USD 39,000 - 52,000

Full time

3 hours ago

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Benefits offered by this job

Health benefits

Dental plan

Flexible spending accounts

State retirement plan

Life insurance

Wellness program

Job summary

State of New Hampshire, Department of Safety, Division of State Police, seeks a Business and Project Administration Unit Assistant (Program Assistant II) to support Facilities, Telecommunications, and Fleet Management programs. This full-time, non-exempt role is based in Concord and offers opportunities to assist a core team across multiple units.

Candidates must meet minimum qualifications; education/experience equivalence of 2.5 years; background checks required; trainee status may be offered

Qualifications

Education/Experience: Equivalent combination of 2.5 years of education and experience.
Education and experience must be in fields of business, communications, public administration or a related field.
License/Certification: None
Other Requirements: Must pass a comprehensive background check including fingerprint and motor vehicle record check.
Trainee Option: May be considered and hired in trainee status for up to one year.

Responsibilities

Assists with Fleet Management program: processing registrations, repairs and payables; proposes policy changes to improve workflow.
Maintains support for the division's sworn personnel ID badge program, vehicle registration, and facility security training.
Prepares and processes Telecommunication Service Requests for voice and data communications; coordinates with DoIT for end-user services.
Prepares and processes cellular service requests; supervises vendor services and ensures contract compliance.
Monitors monthly billing and utilization reports for voice and data services and proposes process improvements.
Oversees electronic building access control, video monitoring, vendor management, and related training program.
Manages Facility Maintenance Service Requests, planning and vendor management; communicates policies and standards.
Completes special projects with confidentiality and timeliness.

Skills

Customer service

Education

2.5 years education/experience

Business/communications/public administration background

Job description

CAREER ADVANCEMENT OPPORTUNITIES:

In-Band Advancement Available: Yes No

State of New Hampshire Job Posting

Department of Safety

Division of State Police

Business & Project Administration

33 Hazen Drive

Concord NH 03305

Business and Project Administration Unit Assistant

(Program Assistant II)

Position #30074

$19.96/hour - $26.41/hour

This position offers a Trainee Status* starting at the following pay rate: $19.23 per hour

Candidates hired at a Trainee Status must meet minimum qualifications within one (1) year of hire date
See total compensation information at the bottom of announcement.

The State of New Hampshire, Department of Safety, Division of State Police, Business and Project Administration Unit, has a full-time vacancy for a Business and Project Administration Unit Assistant (Program Assistant II), SOC Title 43-9060 OFC CLERKS GENERAL-4. This position has a 37.5 hour work week and is considered non-exempt.

Summary:

To perform paraprofessional duties in support of the Business and Project Administration Unit within the Division of State Police by performing duties related to the management of Facilities, Telecommunications, and Fleet Management Programs. To assist with programmatic and operational duties in support of unit core team members, troop stations, and the headquarters facility management section.

YOUR EXPERIENCE COUNTS:

Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

MINIMUM QUALIFICATIONS:

Education/Experience: Equivalent combination of 2.5 years of education and experience after completion of high school. Education and experience must be in the fields of business, communications, public administration or a related field.

License/Certification: None

Other Requirements: Must pass a comprehensive background check in addition to a fingerprint-based criminal background check and motor vehicle record check.

Trainee Option: Candidates with an equivalent combination of 1.5+ years of relevant education and experience after completion of high school may be considered and hired in ‘trainee status’ for this position.

PREFERRED QUALIFICATIONS:

Experience in customer service or multi-tasking operations preferred.

AFTER-HIRE REQUIREMENTS:

None

CAREER ADVANCEMENT OPPORTUNITIES:

In-Band Advancement Available: Yes No

Criteria: None

Broad Group Level Advancement Available:

Yes No

Criteria: None

DISCLAIMERS:

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

Responsibilities:

Assists with the preparation and maintenance of the Division’s Fleet Management program and information such as processing registrations, repairs and approvals for payables. Recommends policy and procedural changes or alternate work methods to improve the flow of work.
Assumes responsibility for the maintenance of support of the Division’s sworn personnel ID badge program, the vehicle registration program and the facility security systems and policies training program, for the Business and Project Administration Unit.
Prepares and processes Telecommunication Service Requests for all voice and data communications requirements for the Division including the collection, maintenance, and release of information and acts as liaison to DoIT Statewide Telecommunications; assists with end user training as required. Builds access control and voice/data communication services for the Division.
Prepares and processes cellular services requests for the Division, to include preparing and processing vendor work orders/service requests for voice and data communications requirements. Supervises vendor services and support to ensure services adhere to contract specifications and program objectives.
Reviews, monitors, and maintains monthly billing and utilization reports for all voice and data services for the Division. Recommends policy or procedural changes or alternate work methods to improve the flow of work.
Manages, monitors, and oversees all electronic building access control and video monitoring systems, vendor management, end user training, policies and procedures for the Division. Prepares specialized information and reports pertaining to electronic building processes for use by superior in assessing and developing policies and procedures.
Manages, monitors and oversees all Facility Maintenance Service Requests, planning, vendor management, policies and procedures for the Division. Presents information to clarify policies, procedures and standards.
Completes special projects as assigned in an accurate and timely manner ensuring that assignments of a sensitive nature are kept confidential at all times.

For further information please contact Tammy Holso, Administrator, at Tammy.M.Holso@dos.nh.gov or 603-223-8355.

TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits: The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.

See this link for details on State-paid health benefits: https://www.das.nh.gov/hr/benefits.aspx

Value of State's share of Employee's Retirement: 12.87% of pay

Other Benefits: