BUSINESS OPERATIONS AND PROJECT ASSISTANT

State of New Hampshire

New Hampshire

On-site

USD 26,000 - 36,000

Full time

24 hours ago

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Job summary

State of New Hampshire Insurance Department is seeking a Business Operations and Project Assistant to support daily agency functions and oversee project work across multiple divisions. This role emphasizes data collection, tracking, and reporting to inform program decisions for the Administrator and staff.

The position offers a trainee status and requires an equivalent mix of education and experience in business, project management, or related fields, with a focus on procurement and office

Qualifications

Equivalent combination of 3 years of education and experience after high school.
Education and experience must be in business, project management, accounting, finance, public administration, insurance or a related field.
Trainee option: 2+ years of relevant education and experience may be considered for trainee status.

Responsibilities

Oversees daily business functions and provides technical assistance in purchasing, inventory, facilities, and agency projects.
Analyzes procurement policies and procedures and supports state wide contracting.
Plans, develops, coordinates, implements, and oversees business activities and agency wide projects.
Provides program guidance and responds to staff questions regarding purchasing and procurement policies.
Extracts reports from state systems to support reviews and audits and maintains project databases.
Maintains communication with administrators and staff regarding project activities and databases.

Skills

Data analysis

Project coordination

Office administration

Procurement knowledge

Education

Equivalent combination of education and experience

Tools

Microsoft Project 2016

Visio

Adobe Publisher

Adobe CS6

Adobe Illustrator

PowerPoint

InDesign

PMP templates

SharePoint

Excel

Job description

State of New Hampshire Job Posting

Insurance Department

Business Operations Division

21 South Fruit Street, Suite 14, Concord, NH 03301

BUSINESS OPERATIONS AND PROJECT ASSISTANT

Position #41189

$19.96/hour - $26.41/hour

This position offers a Trainee Status* at the following pay rate: $19.23 per hour

Candidates hired at a Trainee Status must meet minimum qualifications within one (1) year of hire date.
See total compensation information at the bottom of announcement.

The State of New Hampshire Insurance Department has a full-time vacancy for Business Operations and Project Assistant.

SUMMARY:

Perform business operations and project work duties assisting the Supervisor and Director of Business Operations and Project Management in developing, implementing, and overseeing business functions and agency wide projects. Collect, maintain, track and analyze agency data to implement agency wide programs while providing program support to superior. Develop and maintain data for agency wide programs, projects, policies, and procedures for implementation, tracking and reporting for agency wide programs. Compile and prepare specialized project information to assist the Assistant Commissioner, administrator, directors, and staff.

YOUR EXPERIENCE COUNTS:

Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

MINIMUM QUALIFICATIONS:

Education/Experience: Equivalent combination of 3 years of education and experience after completion of high school. Education and experience must be in business, project management, accounting, finance, public administration, insurance or a related field.

License/Certification: None

Other Requirements: None

Trainee Option: Candidates with an equivalent combination of 2+ years of relevant education and experience after completion of high school may be considered and hired in ‘trainee status’ for this position.

PREFERRED QUALIFICATIONS:

Knowledge of the organization and operations of the departments or agency section in which position is assigned.
Knowledge of modern office practices, procedures and equipment.
Knowledge of office record keeping, reporting and the regulations pertaining to departmental programs.
Ability to gather, assemble, correlate and analyze facts and identify existing or potential problems.
Ability to make sound judgment in appraising situations and making routine decisions including, the ability to follow specific instructions in gathering facts, data or resources in organizing required information.
Ability to establish and maintain effective working relationships with other employees and the general public

AFTER-HIRE REQUIREMENTS:

None

RESPONSIBILITIES:

Oversees daily business functions and provides technical assistance in the following areas: purchasing, inventory, facilities, office builds / moves, agency VoIP / telecommunication activities, G&C contract items, REQ’s, PO’s, graphic services orders for marketing material, business database information and agency wide projects. Collects and maintains all inventory data and purchasing data. Analyzes, maintains, and researches procurement policies and procedures, surplus and purchasing guidelines as related to the Procurement Rules, DAS Rules & Procedures.

Assists in planning, developing, coordinating, implementing, and overseeing business activities and agency wide projects. Recommends business operational policies, business procedural changes and workflow methods to improve business and project management activities.

Provides and presents program information for agency wide projects, including researching state wide vendor contracts, internal business projects and preparing various operational reports for use by the Administrator. Provides program guidance and responds to agency staff questions regarding policies and procedures related to purchasing and procurement to promote understanding and operational consistency.

Researches and gathers agency wide program and project information and prepares comprehensive reports for use by the Assistant Commissioner, administrator, directors, and staff. Extract reports from the NH First system to support the administrator in reviewing operational business functions and inventory / purchasing audits. Creates and maintains archived records and reviews and updates agency project databases.

Maintains frequent communication with administrator and directors and staff regarding business and project activities. Maintains procurement databases for state wide purchasing contracts and agency policies and procedures relating to agency business administration.

Tracks, analyzes, interprets, and assembles program and project data requirements using the following software: Microsoft Project 2016, Visio, Adobe Publisher, Adobe Suites (CS6), Adobe Illustrator, PowerPoint, InDesign, PMP templates, SharePoint, Excel spreadsheets and databases to report agency-wide project improvements to meet the project requirements. Confers with agency wide divisions to identified project issues and recommends solutions to complete projects on-time.

Composes and drafts correspondence in response to agency inquiries and presents information to clarify policies, procedures, and standards. Reviews, clarifies, and explains program and project information, project data and project requirements through contact with internal employees and external contractors or representatives which include other state agencies and insurance industry professionals.

Prepares and monitors required project status reports in accordance with technical project requirements. Produce reports and provide detailed project status information, project reports, and make project recommendations and provide project status modifications concerning project related tasks. Develops project materials including: tables, graphs, Gantt charts as assigned by the Administrator to assist the agencies Directors and staff members.

Performs business administrative functions and supports agency-wide programs as assigned, to include paraprofessional support activities, distributing departmental mail and answering agency incoming phone calls.

DISCLAIMERS:

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

For further information please contact:

Katrina Gagne, Talent Acquisition and Payroll Technician

ins-careers@ins.nh.gov

603-271-7075

TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits:

The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.

See this link for details on State-paid health benefits:

https://www.das.nh.gov/hr/benefits.aspx

Value of State's share of Employee's Retirement: 12.87% of pay

Other Benefits: