Business Analyst — Process Improvement & Dashboards

Securitas Security Services USA, Inc.; Parsippany-Troy Hills (NJ); On-site; USD 95,000 - 105,000; Full time

Job summary

Securitas USA is seeking a Business Analyst to partner with stakeholders, gather requirements, and document processes. You will participate in process design and optimization, coordinate project activities, and support all phases of software development, with a focus on efficiency and audit readiness.

The ideal candidate is analytical, organized, and capable of managing multiple priorities in a dynamic environment, with 3–5 years of experience in business analysis and Agile settings.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Experience in business systems analysis and process improvement.
• Familiar with PMO, project management practices, and agile environments.

Responsibilities

• Gather business requirements and document processes.
• Define and optimize business processes and support design.
• Coordinate project activities and maintain documentation throughout.
• Create reports, dashboards, and visualizations to communicate insights.
• Develop training materials and maintain knowledge of products and processes.

Skills

Analytical

Communication

Documentation

Stakeholder management

Education

Bachelor’s degree or equivalent

Tools

MS Office Suite

MS Visio

SharePoint

Teams

Copilot

Generative AI

Smartsheet

Asana

MS Project

Job description

Securitas USA is seeking a Business Analyst to partner with stakeholders, gather requirements, and document processes. You will participate in process design and optimization, coordinate project activities, and support all phases of software development, with a focus on efficiency and audit readiness.

The ideal candidate is analytical, organized, and capable of managing multiple priorities in a dynamic environment, with 3–5 years of experience in business analysis and Agile settings.