Business Analyst, Pontiac, MI, US

Intellibee; Pontiac (MI); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Long-Term Stability

Comprehensive Health Coverage

Future Planning

Green Card assistance

Job summary

IntelliBee is seeking an experienced Business Analyst to join the Application Services team in a hybrid environment. You will perform process re-engineering, develop business requirements and use cases, and create test scripts using standard practices.

The role supports IT solutions across multiple projects and stakeholders. Responsibilities include coordinating testing, supporting production incidents, and liaising with programmers to confirm user needs.

Qualifications

• Must have experience in process re-engineering and developing business requirements.
• Experience creating use cases and test scripts using standard industry practices.
• Excellent understanding of information technology concepts and the SDLC.
• Able to manage multiple projects and initiatives in a hybrid work environment.

Responsibilities

• Conduct business process analyses and needs assessments to align IT solutions with business goals.
• Assist programmers by clarifying user needs and adapting user procedures to final designs.
• Organize and facilitate application testing and user acceptance to meet business needs.
• Act as second/third level support for Production incidents and coordinate troubleshooting with vendors.

Skills

Business analysis

Requirements gathering

SDLC understanding

Testing coordination

Problem solving

Tools

Azure DevOps

MS Visio

Microsoft 365 Services

SharePoint Online

MS Teams

Salesforce (preferred)

Job description

• Client is seeking experienced business analyst to join the Application Services team working in a hybrid work environment.
• We are seeking a hands-on, self-starter, critical thinking team player possessing both general technical knowledge and interpersonal skills.
• Experienced in implementing process re-engineering, developing business requirements, use cases and test scripts using industry accepted practices.
• Should possess high level understanding of information technology concepts as well as the SDLC methodology.
• Must be flexible and able to multi-task, working on multiple projects and internal initiatives, inclusive of upgrades, maintenance, and enhancements.
• Under supervision, conducts business process analyses and needs assessments to align information technology solutions with the business initiatives.
• Supports analytical functions by assisting programmers in ascertaining user needs and adapting user procedures to final program design.
• Organizes and facilitates application testing and user acceptance to ensure business community’s needs are met.
• Acts as second and third level support for Production incidents and facilitates troubleshooting, both internally and externally with vendors, and close out of reported issues for multiple applications.
• Utilizes current county-wide and/or department specific software to complete assignments.

Environment: Azure DevOps, MS Visio, Microsoft 365 Services, SharePoint Online, MS Teams, Agile Methodologies; Preference to candidates with Salesforce experience; Hybrid – Onsite 2 day/wk minimum

Benefits at IntelliBee

• Long-Term Stability: Join us on a multi-year opportunities with room to grow.
• Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
• Future Planning: Enroll in our 401(k) program and invest in your financial security.
• GC Assistance: We support immediate Green Card processing, if required.