Business Analyst

Wolverine Staffing; Pontiac (MI); Hybrid; USD 55,000 - 96,000; Full time

Benefits offered by this job

Hybrid – Onsite 2 days/week

Job summary

Wolverine Staffing seeks an experienced Business Analyst to join the Application Services team in a hybrid environment. You will analyze processes, gather requirements, and help design IT solutions aligned with business goals in a long-term contract.

The role requires 4+ years of experience, strong interpersonal skills, and familiarity with SDLC, Azure DevOps, SharePoint Online, and Salesforce. Onsite presence 2 days per week is expected in Pontiac, MI.

Qualifications

• Experience in implementing process re-engineering and developing business requirements.
• Proficient in creating use cases and test scripts using industry practices.
• Understanding of IT concepts and SDLC methodology.
• Able to multi-task across projects and initiatives.

Responsibilities

• Conduct business process analyses and needs assessments to align IT solutions with business initiatives.
• Assist programmers by clarifying user needs and adapting procedures to final design.
• Organize and facilitate application testing and user acceptance to meet business needs.
• Provide second/third level support for Production incidents and coordinate with vendors.
• Support multiple applications and participate in upgrades, maintenance, and enhancements.

Skills

Analytical thinking

Self-starter

Interpersonal skills

Critical thinking

Team player

Tools

Azure DevOps

MS Visio

Microsoft 365 Services

SharePoint Online

MS Teams

Salesforce

Job description

Business Analyst

• Seeking experienced business analyst to join the Application Services team working in a hybrid work environment.
• We are seeking a hands-on, self-starter, critical thinking team player possessing both general technical knowledge and interpersonal skills.
• Experienced in implementing process re-engineering, developing business requirements, use cases and test scripts using industry accepted practices.
• Should possess high level understanding of information technology concepts as well as the SDLC methodology.
• Must be flexible and able to multi-task, working on multiple projects and internal initiatives, inclusive of upgrades, maintenance, and enhancements.
• Under supervision, conducts business process analyses and needs assessments to align information technology solutions with the business initiatives.
• Supports analytical functions by assisting programmers in ascertaining user needs and adapting user procedures to final program design.
• Organizes and facilitates application testing and user acceptance to ensure business community's needs are met.
• Acts as second and third level support for Production incidents and facilitates troubleshooting, both internally and externally with vendors, and close out of reported issues for multiple applications.
• Utilizes current county-wide and/or department specific software to complete assignments.
• Experience Level: 4+ years
• Duration: Long-Term2+ year Contract
  Environment: Azure DevOps, MS Visio, Microsoft 365 Services, SharePoint Online, MS Teams, Agile Methodologies; Preference to candidates with Salesforce experience; Hybrid – Onsite 2 day/wk minimum