Business Analyst #1065157

Fasttek; Pontiac (MI); Hybrid; USD 70,000 - 105,000; Full time

Job summary

FastTek Global in Pontiac, Michigan seeks a seasoned Business Analyst to join the Application Services team in a hybrid role. You will analyze business processes, define requirements, and drive SDLC activities.

You will handle multiple projects, assist programmers, prepare test scripts, and coordinate user acceptance testing while providing second/third line support for production incidents. Salesforce experience is a plus; environment includes Azure DevOps, Visio, SharePoint Online, and MS

Qualifications

• Must have experience as business analyst, developing business requirements, use cases and test scripts.
• Hands-on, self-starter with strong critical thinking and interpersonal skills.
• Knowledge of SDLC and IT concepts; able to multi-task across projects.
• Experience in business process analysis and needs assessment to align IT with business goals.
• Ability to facilitate application testing and user acceptance.
• Support Production incidents and troubleshoot with vendors.

Responsibilities

• Conduct business process analyses and needs assessments to align IT solutions with business goals.
• Develop business requirements, use cases and test scripts using industry practices.
• Support programmers by clarifying user needs and adapting procedures to final design.
• Organize and facilitate application testing and user acceptance.
• Provide second and third level support for production incidents and coordinate with vendors.
• Work across multiple projects and upgrades in a hybrid environment.

Skills

Business analysis

Requirements gathering

Use cases

Test scripts

SDLC

Agile

Interpersonal skills

Multi-tasking

Tools

Azure DevOps

MS Visio

Microsoft 365

SharePoint Online

MS Teams

Salesforce (preferred)

Job description

Pontiac, Michigan Business Analyst #1065157

Job Description:

• We are seeking experienced business analyst to join the Application Services team working in a hybrid work environment.
• We are seeking a hands‑on, self‑starter, critical thinking team player possessing both general technical knowledge and interpersonal skills.
• Experienced in implementing process re‑engineering, developing business requirements, use cases and test scripts using industry accepted practices.
• Should possess high level understanding of information technology concepts as well as the SDLC methodology.
• Must be flexible and able to multi‑task, working on multiple projects and internal initiatives, inclusive of upgrades, maintenance, and enhancements.
• Under supervision, conducts business process analyses and needs assessments to align information technology solutions with the business initiatives.
• Supports analytical functions by assisting programmers in ascertaining user needs and adapting user procedures to final program design.
• Organizes and facilitates application testing and user acceptance to ensure business community's needs are met.
• Acts as second and third level support for Production incidents and facilitates troubleshooting, both internally and externally with vendors, and close out of reported issues for multiple applications.
• Utilizes current county‑wide and/or department specific software to complete assignments.

Environment:

• Azure DevOps, MS Visio, Microsoft 365 Services, SharePoint Online, MS Teams, Agile Methodologies;
• Preference to candidates with Salesforce experience;

Additional Info:

At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories.Also, Doing the right thing is our mantra. We act responsibly, give back to the communities we serve and have a little fun along the way.

We have been doing this with pride, dedication and plain, old‑fashionedhard work for 24 years!

FastTek Global is financially strong, privately held company that is 100% consultant and client focused.

We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.

Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar‑for‑dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture.

FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!

To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork

Follow us on Twitter: https://twitter.com/fasttekglobal

Follow us on Instagram: https://www.instagram.com/fasttekglobal

Find us on LinkedIn: https://www.linkedin.com/company/fasttek

You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/

AI & Hiring Disclosure

We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.

All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.

If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.

Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.

To learn more or exercise your rights, please contact us at [e-mail].