Business Analyst - Pharmacy

MetroHealth; Cleveland, Northern (OH, KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

The MetroHealth Medical Center in Cleveland is seeking a Pharmacy Operations Analyst responsible for analytical operations related to the evaluation, improvement, and continuation of work, processes, and operations within the pharmacy department. This role includes data-driven management and reporting to support fiscal and process performance, aligned with system policies and procedures.

You will monitor plans, processes, and metrics including budgets, revenue, and expenditures, tracking

Qualifications

• HS Diploma or passage of a high school equivalency exam.
• Certified Pharmacy Technician with experience in hospital purchasing and inventory systems, methods, and controls.
• Currently registered as a Certified Pharmacy Technician with the Ohio State Board of Pharmacy.
• Bachelor's Degree in Business or Accounting and 1 year of job-related experience or 5 years of job-related experience in lieu of a degree.
• Knowledge and experience with health care information systems.
• Excellent interpersonal skills, well-developed verbal and written communication skills, and experience working with multi-disciplinary teams.
• Proficient in MS Office Suite, especially Excel.
• Strong analytical and critical thinking skills.
• Ability to synthesize data and build an argument or approach based upon the data.
• Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.
• Ability to communicate in face-to-face, phone, email, and other communications.

Responsibilities

• Responsible for analytical operations in the pharmacy department.
• Monitors plans, processes, and metrics including operational budgets, revenue and expenditures.
• Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Skills

Interpersonal skills

Verbal communication

Written communication

Analytical thinking

Critical thinking

Data synthesis

Team collaboration

Education

HS Diploma or GED

Certified Pharmacy Technician with Ohio Board registration

Bachelor's in Business or Accounting (or 5 years experience in lieu of degree)

Lean Six Sigma Certification

Tools

Excel

MS Office Suite

Job description

Location: METROHEALTH MEDICAL CENTER

Biweekly Hours: 80.00

Shift: 8-430

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary

Responsible for analytical operations pertinent to the evaluation, improvement, and continuation of work, processes, and operations within the pharmacy department. This includes data driven management and fiscal/process investigation, including reporting and analysis, process and procedures of assigned Department(s) consistent with the policies and procedures of The MetroHealth System. Monitors plans, processes, and metrics including operational budgets, revenue and expenditures, progress towards stated goals, and overall budget/process performance. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications

Required

• HS Diploma or passage of a high school equivalency exam.
• Certified Pharmacy Technician with experience in hospital purchasing and inventory systems, methods, and controls.
• Currently registered as a Certified Pharmacy Technician with the Ohio State Board of Pharmacy
• Bachelor's Degree in Business or Accounting and 1 year of job-related experience or 5 years of job-related experience in lieu of a degree.
• Knowledge and experience with health care information systems.
• Excellent interpersonal skills, well-developed verbal and written communication skills, and experience working with multi-disciplinary teams.
• Proficient in MS Office Suite, especially Excel.
• Strong analytical and critical thinking skills.
• Ability to synthesize data and build an argument or approach based upon the data.
• Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.
• Ability to communicate in face-to-face, phone, email, and other communications.

Preferred

• Lean/Six Sigma Certification.
• 3 years progressive operations management experience in a healthcare setting, including fiscal performance responsibilities, financial and productivity analysis, and physician/hospital billing and reimbursement/reporting systems.
• Clinical or business experience in a major healthcare organization.

Physical Demands

• May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating.
• May sit or stand seven (7) to ten (10) hours per day. May need to lift up to twenty-five (25) pounds on occasion.