Business Analyst - Pharmacy

The MetroHealth System (Cleveland, OH); Cleveland (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

The MetroHealth System in Cleveland, OH is seeking a Pharmacy Operations Analyst to support analytical operations within the pharmacy department. You will drive data-driven management, reporting, and analysis to improve processes, budgets, and performance.

The role requires a HS Diploma or GED, a Certified Pharmacy Technician credential, and experience with hospital purchasing, inventory systems, and healthcare information systems. Strong Excel and communication skills are essential.

Qualifications

• HS Diploma or GED required.
• Certified Pharmacy Technician with hospital purchasing and inventory experience.
• Currently registered as a Certified Pharmacy Technician with the Ohio State Board of Pharmacy.
• Bachelor’s Degree in Business or Accounting and 1 year of job-related experience or 5 years of job-related experience in lieu of a degree.
• Knowledge and experience with health care information systems.
• Excellent interpersonal and written/verbal communication skills; experience with multi-disciplinary teams.
• Proficient in MS Office Suite, especially Excel.
• Strong analytical and critical thinking skills.
• Ability to synthesize data and build an argument based on data.
• Ability to interact with diverse backgrounds.

Responsibilities

• Oversee analytical operations in the pharmacy department.
• Conduct data reporting and analysis to support budget and process improvements.
• Monitor plans, processes, and budgets, tracking revenue and expenditures.
• Uphold MetroHealth System mission, values, and customer service standards.

Skills

Analytical thinking

Interpersonal skills

Data analysis

Teamwork

Education

HS Diploma or GED

Bachelor’s Degree in Business or Accounting

Tools

Excel

MS Office

Job description

Location: METROHEALTH MEDICAL CENTER

Biweekly Hours: 80.00

Shift: 8-430

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary

Responsible for analytical operations pertinent to the evaluation, improvement, and continuation of work, processes, and operations within the pharmacy department. This includes data driven management and fiscal/process investigation, including reporting and analysis, process and procedures of assigned Department(s) consistent with the policies and procedures of The MetroHealth System. Monitors plans, processes, and metrics including operational budgets, revenue and expenditures, progress towards stated goals, and overall budget/process performance. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications

Required: HS Diploma or passage of a high school equivalency exam.

Meets One Of The Following

• Certified Pharmacy Technician with experience in hospital purchasing and inventory systems, methods, and controls.

Currently registered as a Certified Pharmacy Technician with the Ohio State Board of Pharmacy

• Bachelor’s Degree in Business or Accounting and 1 year of job-related experience or 5 years of job-related experience in lieu of a degree.

Knowledge and experience with health care information systems.

Excellent interpersonal skills, well-developed verbal and written communication skills, and experience working with multi-disciplinary teams.

Proficient in MS Office Suite, especially Excel.

Strong analytical and critical thinking skills.

Ability to synthesize data and build an argument or approach based upon the data.

Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.

Preferred

Lean/Six Sigma Certification.

3 years progressive operations management experience in a healthcare setting, including fiscal performance responsibilities, financial and productivity analysis, and physician/hospital billing and reimbursement/reporting systems.

Clinical or business experience in a major healthcare organization.

Physical Demands

May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating.

May sit or stand seven (7) to ten (10) hours per day. May need to lift up to twenty-five (25) pounds on occasion.

Ability to communicate in face-to-face, phone, email, and other communications.