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Oorwin AI is seeking a Senior Business Analyst to join our IT/technology teams in a complex environment. You will lead requirements elicitation, stakeholder management, and work closely with SMEs across infrastructure, apps, cybersecurity, and service delivery.
Proficiency with MS 365, Visio, and SharePoint governance is essential; CBAP/CCBA/ PMI-PBA or ITIL certifications are preferred.
Bachelor's degree in Information Technology, Information Systems, Business, or a related field, OR equivalent relevant professional experience.
10+ years of demonstrated business analysis experience in complex IT or technology environments
Strong requirements elicitation, interviewing, facilitation, and stakeholder-management skills
Advanced proficiency with Microsoft 365, including Word, Excel, PowerPoint, Teams, SharePoint, and related collaboration tools.
Strong proficiency with Microsoft Visio for process mapping, workflow documentation, and technical/business diagrams.
Experience working with technical SMEs across infrastructure, applications, service delivery, cybersecurity, or similar IT disciplines.
CBAP, CCBA, PMI-PBA, PMP, ITIL Foundation, or comparable professional certification.
Experience with documentation recovery, IT operational maturity, knowledge-management, or process-standardization initiatives.
Experience documenting cybersecurity, infrastructure, disaster recovery, business continuity, or IT service-management processes.
Experience with SharePoint-based documentation repositories and governance.
Familiarity with ITIL, NIST, CIS, or other recognized IT/security frameworks.
Government or other highly regulated environment experience.
Skills :
10+ years of demonstrated business analysis experience in complex IT or technology environments Strong requirements elicitation, interviewing, facilitation, and stakeholder-management skills