Business Analyst III

PSI Pax, Inc.; United States; On-site; USD 80,000 - 100,000; Full time

Job summary

PSI Pax, Inc. in the United States seeks a skilled Business Analyst III to help enhance IT operations and support our DOD customers. You will assess organizational needs in areas such as Human Resources and Finance, help define strategies, and identify IT inefficiencies. A Secret Clearance is required, along with 7+ years of experience with Navy ERP or SAP. Proficiency in the Microsoft Office Suite and strong communication skills are essential. Join us in delivering quality services to our clients.

Qualifications

• Candidate must possess a Secret Clearance.
• At least 7 years of experience with Navy ERP or SAP.
• Experience interfacing with senior/executive level customers.

Responsibilities

• Assist in applying industry best practices to create business models.
• Assess and define operational direction and strategy.
• Identify IT inadequacies affecting organizational goals.
• Generate functional strategies for enhanced IT operations.

Skills

Experience with Navy ERP or SAP

Microsoft Office Suite proficiency

Strong communication skills

Customer service skills

Education

Bachelor's degree

High School Diploma + 3 years experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

National Help Desk Service Manager (NHDSM)

Service Now

Job description

PSI Pax is an Economically Disadvantaged Woman-Owned Small Business (EDWOSB) Headquartered in Patuxent River, MD. We are recognized as key contributors to our DOD Customer’s mission specializing in Information Technology, enterprise resource planning, business and financial management, acquisition, and logistics. PSI Pax is at the forefront of innovation in supporting our DOD customer’s complex requirements. We help our customers coordinate services across their enterprises nationwide, enhance efficiency through process improvement, and deliver quality services within cost and on schedule.

PSI Pax Inc has an exciting opportunity for a Business Analyst III to join our team.

Duties & Responsibilities:

• Assist in applying common best practices for the industry to the customer using a knowledge base to create conceptual business models and to identify relevant issues and considerations in selecting application software packages.
• Assess the operational and functional baseline of an organization and its organizational components and help to define the direction and strategy for an engagement while ensuring the organizational needs are being addressed. Typical areas addressed include Human Resources, Finance, Supply, and operations.
• Identify information technology inadequacies and/or deficiencies that affect the functional area’s ability to support/meet organizational goals.
• Generate functional area strategies for enhanced IT operations in a cross-functional area mode throughout the organization.
• Participate in account strategy sessions, strategic assessments and design reviews to validate enterprise approach and associated work products, such as ERP implementations coordinating the resolution of highly complex problems and tasks.

Qualifications:

• Secret Clearance. Candidate selected will be subject to a government background investigation and must meet eligibility requirements for access to classified information.
• At least seven (7) years of professional experience with Navy ERP or SAP with the following User Management, Training, or Specific Modules (FI, FM, CO, SD, PS, MM, IM, WM, AM).
• Must be proficient in Microsoft Office Suite.
• Must work well independently; can interface with customers in senior/executive level positions.
• Must have strong written and verbal communication skills and must provide customer service both internally and externally.
• Familiarity with help desk systems such as the National Help Desk Service Manager (NHDSM), Service Now, or similar is desirable.
• Must have experience with Microsoft Applications (Word, Excel, PowerPoint).

Education:

• A Bachelor’s degree Or,
• A High School Diploma, and three (3) additional years of relevant experience with Navy ERP specific module experience can be substituted for the bachelor’s degree.

PSI Pax, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

PSI Pax, Inc. is an E-Verify Participant.