Senior Navy ERP Analyst (2916)

PSI Pax, Inc.; Patuxent Highland (MD); On-site; USD 90,000 - 120,000; Full time

Job summary

A technology services firm in Patuxent River, MD is seeking a Senior Navy ERP Analyst. The ideal candidate will have at least 7 years of experience with Navy ERP or SAP and a Secret Clearance. Responsibilities include supporting complex Navy ERP operations, resolving help desk tickets, managing master data, and providing analytics and reporting support. Strong communication skills and proficiency in Microsoft Office Suite are required.

Qualifications

• Secret Clearance required.
• At least seven years experience with Navy ERP or SAP.
• Ability to interface with senior/executive level customers.

Responsibilities

• Apply expert knowledge of the Navy ERP System.
• Resolve help desk tickets.
• Manage master data operations.
• Provide data analytics and reporting support.
• Participate in release management efforts.
• Support production operations including periodic closes.
• Facilitate working groups.
• Prepare end-user training documentation.

Skills

Navy ERP or SAP proficiency

Microsoft Office Suite proficiency

Strong written and verbal communication skills

Customer service skills

Education

Bachelor’s degree

High School Diploma with relevant experience

Tools

Help desk systems (NHDSM, Service Now)

Microsoft Applications (Word, Excel, PowerPoint)

Job description

PSI Pax, Inc. is an Economically Disadvantaged Woman-Owned Small Business (EDWOSB) Headquartered in Patuxent River, MD. We are recognized as key contributors to our DOD Customer’s mission specializing in Information Technology, enterprise resource planning, business and financial management, acquisition, and logistics.

PSI Pax, Inc has an exciting opportunity for a Senior Navy ERP Analyst to support an opportunity for our customer located in Patuxent River, MD.

Duties & Responsibilities:

• Responsible for applying expert technical and functional knowledge of the Navy ERP System in performing operations of complex difficulty in order for the system to meet the ongoing Navy business operations requirements.
• Provides help desk ticket resolution support.
• Supports the management of master data.
• Provides a wide range of data analytics and reporting support for end users.
• Participates in release management including analysis of defects, solution design, testing, and deployment. Supports strategic planning of the operational impact of releases, upgrades, planned maintenance, schedules, standard operating procedures, and business process efforts.
• Provides production operation support including but not limited to period end close, year-end close, and interface processing.
• Facilitates working groups.
• Prepare documentation required for end-user training.

Qualifications:

• Secret Clearance. Candidate selected will be subject to a Government background investigation and must meet eligibility requirements for access to classified information.
• At least seven (7) years of professional experience with Navy ERP or SAP with the following User Management ,Training, or Specific Modules (FI, FM, CO, SD, PS, MM, IM, WM, AM).
• Must be proficient in Microsoft Office Suite.
• Must work well independently; have the ability to interface with customers in senior/executive level positions.
• Must have strong written and verbal communication skills and must provide customer service both internally and externally.
• Familiarity with help desk systems such as the National Help Desk Service Manager (NHDSM), Service Now, or similar is desirable.
• Must have experience with Microsoft Applications (Word, Excel, PowerPoint).

Education Requirements:

• A Bachelor’s degree
• A High School Diploma, and three (3) additional years of relevant experience with Navy ERP specific module experience can be substituted for the Bachelor’s Degree.

PSI Pax, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

PSI Pax, Inc. is an E-Verify Participant.