Business Analyst II, Unclaimed Property & Escheatment

First Citizens Bank; Phoenix (AZ); Hybrid; USD 65,000 - 90,000; Full time

Job summary

First Citizens Bank seeks a data analyst to support unclaimed property reporting and related operations from a remote-enabled role in Arizona. You will analyze data, gather requirements, and develop recommendations to enhance processes, controls, and reporting.

The position involves occasional guidance to junior staff and prepares reports for leadership; strong Excel skills and experience with large datasets are required in a regulated financial institution.

Qualifications

• Bachelor's degree in a related field with analytics or system support experience.
• Experience with multistate unclaimed property compliance and reporting.
• Strong data analysis and requirement gathering capabilities.

Responsibilities

• Data Analysis - sources, compiles, and interprets data; ensures accuracy.
• Operational Support - daily business operations assistance and process improvements.
• Identifying Objectives - determines business needs and documents specifications.
• Reporting - creates reports from data analysis and trends.
• Process Improvement - evaluates processes and implements efficiency enhancements.

Skills

Multistate unclaimed property laws

Process mapping

Workflow analysis

Advanced Excel

Large datasets

Education

Bachelor's Degree + 3 years in System Support or Analytics

High School Diploma or GED + 7 years in System Support or Analytics

Job description

This is a remote role that may only be hired in Arizona. We are looking for candidates who live within a commutable drivable distance to our Phoenix, AZ office.

This position supports the execution of unclaimed property reporting activities, including due diligence mailings, to help ensure compliance with applicable state requirements.

Performs advanced data analysis, gathers business requirements, and develops recommendations to support business operations. Evaluates business processes, identifies opportunities for improvement, and supports solutions that enhance operational effectiveness and controls. Prepares reports and may occasionally guide less experienced analysts.

Responsibilities & Qualifications

• Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.
• Operational Support - Provides daily support for business operations by responding to inquiries, identifying issues, and working to improve standard practices. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units.
• Identifying Objectives - Determines overall business needs through analysis and reporting. Suggests strategies to achieve company and department goals. Assists in creating specifications, project plans, or other forms of documentation to communicate business initiatives to wider work group.
• Reporting - Produces reports based on data analysis, industry trends, and process capabilities. Conveys patterns, problems, and areas of improvement.
• Process Improvement - Evaluates business processes, identifies opportunities for improvement, and supports the implementation of solutions that increase efficiency, effectiveness, and operational controls.

Additional Information

Bachelor's Degree and 3 years of experience in System Support or Analytics OR High School Diploma or GED and 7 years of experience in System Support or Analytics

Preferred Skills

• Strong knowledge of multi-state unclaimed property laws.
• Experience with process mapping and workflow analysis.
• Advanced Excel skills and experience working with large datasets and multiple systems.
• Knowledge of General Ledger reconciliations and financial reporting processes.
• Experience working within a large, regulated financial institution.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.