Unclaimed Property Specialist | Phoenix AZ Hybrid | $18/hr W2

SunSoft Online LLC; Phoenix (AZ); Hybrid; USD 20,457 - 29,136; Full time

Job summary

SunSoft Online LLC is seeking 5 Unclaimed Property Specialists for a contract opportunity based in Phoenix, AZ. This hybrid role involves managing calls, processing data, and serving clients in the unclaimed property sector.

Ideal candidates should have a high school diploma or equivalent and be located in the Phoenix area. The pay is $18.00/hr with potential contract duration through November 30, 2026.

Qualifications

• Strong customer service skills to manage calls and inquiries.
• Proficiency in data entry for accurate record-keeping.
• Effective communication skills for client interaction.

Responsibilities

• Manage inbound calls in a timely, professional manner.
• Identify customer needs and provide solutions.
• Transfer data from paper formats into computer files.
• Update existing records and retrieve data from databases.

Skills

Customer service skills

Data entry

Communication

Education

High school diploma or equivalent

Job description

Unclaimed Property Specialist | Phoenix AZ Hybrid | $18/hr W2

Phoenix, United States | Posted on 06/10/2026

SunSoft Online is seeking 5 Unclaimed Property Specialists for a contract opportunity with an Arizona state agency in downtown Phoenix.

• Location: Phoenix, AZ 85007 — Hybrid (in office as needed)
• Pay Rate: $18.00/hr W2
• Start Date: July 6, 2026 (tentative)
• Duration: Through November 30, 2026
• Schedule: Monday to Friday, 8:00 AM to 5:00 PM
• Positions Available: 5

About the Role

This project runs in two phases. Phase 1 focuses on processing emails and entering data into the unclaimed property system. Phase 2 transitions to answering inbound calls on the Unclaimed Property Hotline, serving as the first point of contact for current and potential clients.

Responsibilities

• Manage inbound calls in a timely, professional manner following call center scripts
• Identify customer needs, clarify information, research issues, and provide solutions
• Transfer data from paper formats into computer files and database systems; verify data against source documents
• Retrieve, classify, and organize forms and correspondence
• Sign for, sort, and distribute incoming mail; produce digital copies of documents for retention
• Update existing records and retrieve data from databases as requested

Requirements

• High school diploma or equivalent preferred
• Must be local to the Phoenix metro area (current Arizona address required on resume)
• Available for an in-person interview within 1 week
• Able to start within 2 weeks of an offer

To apply, submit your resume with your current city and state listed.