Business Analyst: Data, Process & Insights

Pearson; Juneau (AK); On-site; USD 60,000 - 75,000; Full time

Job summary

Pearson is seeking an analytical and detail-oriented Business Analyst to support data-driven decisions, process evaluation, and stakeholder collaboration. This role partners with Product, School Operations, Technology, and Engineering to drive discovery, requirements, and governance across enrollment and operations.

The ideal candidate will combine strong analytical skills with systems thinking, translate business needs into actionable requirements, and help identify opportunities to improve

Qualifications

• Bachelor's degree or higher in a relevant field.
• 2-4 years of experience in Business Analysis, Operations Analysis, Process Improvement, Product Support or related role.
• Experience gathering and documenting business and functional requirements.
• Strong analytical and problem-solving skills.
• Experience collaborating with cross-functional stakeholders.

Responsibilities

• Participate in discovery efforts to understand business problems, user needs, operational challenges, and strategic opportunities.
• Develop and maintain business requirements, process flows, user stories, use cases, and acceptance criteria.
• Translate business needs into clear and actionable documentation for product, engineering, and operational teams.
• Support stakeholder alignment by facilitating discussions and documenting decisions.
• Analyze operational, product, customer, and business data to identify trends, risks, and opportunities.

Skills

Analytical thinking

Problem-solving

Stakeholder collaboration

Requirements gathering

Communication

Education

Bachelor's degree in Business, Information Systems, Analytics, Education, Technology, or related field

Tools

Salesforce

Jira

Confluence

Microsoft Power Platform

Job description

Pearson is seeking an analytical and detail-oriented Business Analyst to support data-driven decisions, process evaluation, and stakeholder collaboration. This role partners with Product, School Operations, Technology, and Engineering to drive discovery, requirements, and governance across enrollment and operations.

The ideal candidate will combine strong analytical skills with systems thinking, translate business needs into actionable requirements, and help identify opportunities to improve