Business Analyst - Admissions (Slate CRM)

Purdue University; Fort Wayne (IN); On-site; USD 57,000 - 58,000; Full time

Benefits offered by this job

Free tuition through Purdue University

Degree fee remission for family

Insurance starts day one

Generous PTO

Job summary

Purdue University Fort Wayne is hiring a full-time, on-site Business Analyst in the Admissions department. You will serve as a liaison across Admissions, Enrollment Management, IT, Marketing, and Institutional Research to ensure the admissions technology supports recruitment, engagement, processing, and enrollment goals.

The role requires coordinating CRM, forms, queries, datasets, and workflows while analyzing processes for improvements.

Qualifications

• Bachelor’s degree or high/related alternative with experience.
• 2–3 years in business analysis, admissions operations, enrollment management, IT, or related field.
• Demonstrate accuracy and attention to detail.
• Bridge communication between technical and non-technical stakeholders.
• Learn and adapt to new technologies quickly.
• Interpret data and identify meaningful trends.
• Work independently and collaboratively.
• Manage competing priorities while meeting deadlines.

Responsibilities

• Assist with administration and maintenance of Slate CRM.
• Configure forms, queries, datasets, portals, and workflows.
• Support application management, reader workflows, and admissions processing.
• Assist with user access management and security protocols.
• Monitor CRM functionality and identify improvements.
• Maintain documentation of configurations and processes.
• Gather and validate requirements from stakeholders.
• Analyze admissions processes for automation opportunities.
• Create workflow diagrams, BRDs, and functional specs.
• Assist in evaluating system enhancements and technology solutions.
• Support continuous improvement initiatives in Admissions.

Skills

Business analysis

Stakeholder communication

Data interpretation

Attention to detail

Project management

Education

Bachelor’s degree in Business Administration or related field

Associate degree + 2 years related experience

Tools

SQL

Slate

Ellucian

Banner

Cognos

SFTP

Job description

Join Purdue University Fort Wayne:

We seek a full-time, on-site Business Analyst Admissions department. This position serves as a liaison between Admissions, Enrollment Management, Information Technology, Marketing, Institutional Research, and other campus stakeholders to ensure admissions technology effectively supports recruitment, applicant engagement, application processing, and enrollment goals.

The annual salary for this position is $57,100.00 - $57,500.00, dependent upon experience.

Primary Responsibilities:

• Assist with the administration and maintenance of Slate CRM.
• Configure and maintain forms, queries, populations, datasets, portals, events, and communication workflows.
• Support application management, reader workflows, and admissions processing activities.
• Assist with user access management and system security protocols.
• Monitor CRM functionality and identify opportunities for system improvements.
• Maintain documentation related to system configurations and processes.
• Gather, document, and validate business requirements from admissions and enrollment stakeholders.
• Analyze admissions business processes and identify opportunities for automation and efficiency improvements.
• Create workflow diagrams, process documentation, business requirements documents, and functional specifications.
• Assist in evaluating system enhancements and technology solutions.
• Support continuous improvement initiatives within the Admissions Office.
• Other duties as assigned.

Required Qualifications:

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, Higher Education Administration, Data Analytics, or a related field. *Consideration will be given to those who possess an Associate Degree in a related field with two years of direct experience. *
• Two to Three years of experience in business analysis, admissions operations, enrollment management, information technology, or a related field.
• Must be able to demonstrate accuracy.
• Analyze operational challenges and recommend solutions.
• Bridge communication between technical and non-technical stakeholders.
• Learn and adapt to new technologies quickly.
• Interpret data and identify meaningful trends.
• Work independently and collaboratively.
• Manage competing priorities while meeting deadlines.
• Maintain a high level of accuracy and attention to detail.
• This position is M-F, 8am- 5pm; may include some evenings and weekends based on Admissions’ recruitment and event schedule.

Preferred Qualifications:

• Basic understanding of SQL and file sharing via SFTP(Share Files Transfer Protocol).
• Previous experience with Technolutions, Slate, Ellucian, Banner, and Cognos.
• Previous experience with external vendors such as Common Application, Parchment, and College Board.
• Experience working in higher education admissions or enrollment management.

Benefits:

• Free tuition through Purdue University Global.
• Fee remission for a traditional Purdue degree for yourself, your spouse, and your child(ren).
• Insurance starts on first day of employment.
• Generous Paid Time Off – additional PTO in December.

Additional Information:

• Purdue will not sponsor employment authorization for this position.
• Resumes and cover letters that contain portraits or personal information are not permitted.
• A background check and a misconduct check will be required for employment in this position

Purdue Fort Wayne is an EEO/EA employer.