Business Analyst

NuAxis Innovations; United States; Remote; USD 91,000 - 138,000; Full time

Job summary

A leading federal IT company is seeking a talented Business Analyst for a Full-Time Remote position. The successful candidate will be responsible for translating customer requirements, developing user stories, and serving as a primary point of contact for operational support. Ideal candidates possess a Bachelor's degree in business and extensive experience in information systems and data management.

Qualifications

• 3-5 years of experience with emphasis on information systems controls or data management.
• Strong understanding of relational database models.
• Experience working in a fast-moving and changing large enterprise IT environment.

Responsibilities

• Translate customer requirements into practical use case stories.
• Lead current team on-site and serve as customer POC.
• Create information dashboards for specific team purposes.

Skills

Communication

Analytical skills

Project management

Problem resolution

Education

Bachelor's degree in business

Job description

Join to apply for the Business Analyst role at NuAxis Innovations

Join to apply for the Business Analyst role at NuAxis Innovations

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.

Technology is our Passion. People are our Purpose.

We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it’s a state of mind.

We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Business Analyst for a Full-Time position.

Job Summary:

We are currently seeking a talented and motivated Business Analyst for a Full Time Remote position. Open to remote work. Travel may be required once or twice a year based on client needs.

Essential Functions:

• Extensive customer-facing experience working in a collaborating environment able to translate customer requirements into practical use case stories.
• Ability to understand the customer requirement and when necessary advise them of more practical alternatives that meet their goals.
• System and integration requirements through customer engagement resulting in the development of user stories that facilitate developers with their coding.
• Be able to translate requirements to project manager, developers, and testers through use cases and systems documentation
• Be able to analyze requirements through the standard type of quality paradigm that includes:
• Atomic
• Uniquely identified
• Complete
• Consistent and unambiguous
• Traceable
• Prioritized
• Testable
• Experience with prototyping, wireframe analysis, and use case testing
• Lead the current team on-site and be the customer POC for project management and customer issues.
• Serve as the primary point of contact for all operational support issues related to a platform used by multiple groups within a U.S. Government agency
• Manage enhancements and defects including working with the system owner to define, prioritize, configure, test, and deploy.
• Identify system deficiencies and recommend solutions
• Create information dashboards for specific team purposes per their business processes
• Develop reports to support Problem Management and continual service improvement work to display a reduction of incidents, business impact, increased productivity, and cost savings
• Analyze data extracts and reports to identify trends and data points. Establish key indicators and solutions for use by management and business-unit associates.
• Consult with managers in the use of analytical and reporting tools to develop effective cost, quality, operational, and customer satisfaction outcomes. May act as a liaison to collaborate with other operating groups to resolve problems or make recommendations for program/process changes.
• Develop strategic and tactical analytics that support dashboards, data summaries, and key indicators.
  
  

Required Knowledge & Skills:

• Comprehensive understanding of Service Level Agreements and performance metrics
• Strong understanding of relational database models, schema, and systems
• In-depth experience with IS work management systems and reporting capabilities
• Solid written and verbal communications skills (including report writing)
• Solid presentation preparation and display skills (from a business perspective)
• Knowledge of enterprise IT environments
• Experience working in a fast-moving and changing large enterprise IT environment
• Strong knowledge of business analysis, business management data systems, IT risk management, project management and technical problem resolution.
  
  

Education:

• Bachelor's degree in business
• 3-5 years of related experience with emphasis on information systems controls or data management.
  
  

Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!

Our Profile:

We are an IT company with a unique mission—to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed.Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More .

NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!

#NAI #DICE

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Analyst, and Information Technology

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