Business Analyst

UWMSN University of Wisconsin Madison; United States; On-site; USD 100,000 - 125,000; Full time

Job summary

University of Wisconsin–Madison seeks a Senior Business Systems Analyst III (Inst) to lead ERP system analysis, data reporting, and process improvements across Finance, HR, and Research Administration. You will guide less experienced staff and collaborate with leadership to map complex processes within the WEST team.

The role emphasizes Workday releases, system integrations, and ensuring optimal data usage; strong collaboration across WEST is essential.

Qualifications

• Experience in business analysis across ERP environments.
• Ability to perform complex data analyses and present findings.
• Detail-oriented with ability to translate data into presentations.
• Knowledge of methods to analyze business needs and recommend solutions.

Responsibilities

• Lead and conduct complex data analysis to meet data management objectives.
• Serve as ERP advisor to leadership on capabilities and optimizations.
• Define systems scope and objectives through research and fact-finding.
• Lead requirements gathering sessions with stakeholders and SMEs.
• Drive design and modification of complex information systems and document requirements.
• Identify, recommend, and implement programs to meet business objectives.
• Write and present detailed reports to support decision-making and improvements.
• Lead tasks including design, configuration, testing, and process documentation.
• Identify change impacts or training needs.
• Provide leadership and mentorship to junior staff on complex tasks.
• Support and triage end-user issues for seamless user experience.

Skills

Business analysis

Complex data analysis

Attention to detail

Requirements gathering

Tools

Workday

ERP systems

Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Job Category: Academic Staff

Employment Type: Regular

Job Profile: Business Systems Analyst III (Inst)

Job Summary

Common: Makes final determinations on systems requirements and technology selection and performs complex data analysis to ensure data management objectives are met. Provides guidance to lower level staff and serves as a subject matter expert to leadership. Recommends and provides direction for the mapping of business processes. Serves as a subject matter expert to institutional and unit leadership. Leads Enterprise Resource Planning (ERP) systems to support the business operations of UW. Leads system analysis and design, development of technical solutions within application and database management infrastructure. Assists and provides technical leadership, training, and guidance to less experienced staff to support ERP systems. Resolves complex problems with minimal guidance.

Unique: The Workday Enterprise Solutions Team (WEST) is responsible for the administration and optimization of Workday and related systems (including, but not limited to, Adaptive, Jaggaer / ShopUW+, RAMP) for Finance, Human Resources, and Research Administration across the Universities of Wisconsin System, while focusing on people, processes, and technology. This team will concentrate on continuous improvement and system maintenance, release enhancements, support, and strategic integration of the Workday ERP and related systems to achieve business objectives. Senior Business Analysts will support one or more teams within the WEST team. Activities may include leading the review, redesign and optimization of complex business processes, security policies, reports, and other system functionality, including ancillary and bolt‑on IT systems. Senior Business Analysts will be responsible for system maintenance, design, configuration, testing and the successful implementation of Workday releases. They will also evaluate additional features and systems to enhance user experience, compliance, research and analyze data patterns to troubleshoot or highlight areas of improvement, write reports and develop requirements for integrations or other technical solutions. The Senior Business Systems Analyst serves a vital role within WEST.

This position involves the following duties:

• Lead and conduct complex data analysis to ensure data management objectives are met and recommend improvements
• Serve as a strategic ERP advisor to leadership, offering insights and recommendations on system capabilities and optimizations.
• Formulate and define systems scope and objectives through research and fact-finding combined with a strong understanding of applicable business systems and industry requirements
• Lead and facilitate requirements gathering sessions with key stakeholders and subject matter experts, ensuring alignment with business goals
• Drive the design and modification of complex business information systems, document requirements, and resolve system logic challenges.
• Identify, recommend, and implement programs and solutions to meet business objectives while balancing cost, performance, and resource constraints.
• Write and present detailed reports and documentation that support business decision‑making and drive operational improvements.
• Work on tasks including project or functional requirements, functional/technical design, configuration, testing, and process documentation
• Identify change impacts or training needs
• Provide leadership and mentorship to lower level staff, guiding them through complex tasks and projects.
• Support and triage end‑user issues, ensuring a seamless user experience and prompt resolution of any system related challenges.

To be successful in this position, you will need to intentionally collaborate with peers across WEST and work to actively foster a respectful, inclusive and safe team environment. Schedule will be determined with the selected finalist upon hire. Primary schedule will be during business hours on Monday through Friday, beginning no later than 9:00AM CST and ending no earlier than 3:00PM CST, with an on‑call or weekend rotation as required by the department.

Key Job Responsibilities

Provides guidance to lower‑level staff in the design, development, and implementation of data reporting and business intelligence systems. Provides advanced procedural and technical guidance to unit staff regarding technology usage and management. Maintains system configuration, performs testing, supports end users and follows WEST team standards. Performs complex data analyses and reporting. Provides direction for the mapping of business processes using advanced process‑mapping methodologies. Serves as a project lead for lower‑level IT staff providing guidance on specific project goals, outcomes, and technological components. Designs, develops, and implements complex data reporting and business intelligence systems. Makes recommendations in the selection of technology solutions to align with business strategies.

Required Qualifications

• Business analysis experience
• Ability to perform complex data analysis
• Attention to detail with the ability to synthesize data and information into presentations and materials
• Knowledge of methods to analyze business needs and recommend relevant solutions including policy, process, or system improvements.

Preferred Qualifications

• 5+ years' experience as a Business Analyst with progressively increasing responsibilities, or 3+ years' experience supporting Workday
• Experience working in FIN &/or Cross‑Functional teams
• Experience working in a higher education setting
• Experience working with an ERP system either implementation or maintenance
• Experience working with a Workday / cloud ERP implementation or maintenance

Compensation

Well qualified applicants can expect to earn between $100,000 - $125,000, with final salary based on experience and qualifications. In addition to salary, this position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax‑advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see: https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf.

If you have any questions about the application process, please contact Daniel McCusky at [e-mail]. References will be requested of final candidates. All applicants will be notified after the search is complete and a candidate has been selected. Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment. The Workday and Enterprise Solutions Team (WEST) cannot employ F-1 OPT STEM Extension participants, because the department does not meet the E-Verify employer requirement.

Contact Information

Daniel McCusky, HR Generalist [e-mail]

Institutional Statement on Diversity

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. The University of Wisconsin-Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website. To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Work with purpose, make an impact, and grow your career. The University of Wisconsin–Madison is committed to equity, inclusion and employee well-being as we proudly work to improve the lives of people in Wisconsin and beyond. UW–Madison offers a wide range of professions that cover various interests and skill levels. We employ everything from accountants to arborists, chefs to custodians, editors to electricians, graphic designers to groundskeepers, HR associates to HVAC technicians, librarians to locksmiths, mechanics to medical assistants, painters to police officers, web designers to welders, and absolutely everything in between! No matter what you are looking for professionally, chances are you will not only find it but will thrive at it while working at the University of Wisconsin–Madison.