Business Systems Analyst III

University of Wisconsin–Oshkosh; Oshkosh (WI); On-site; USD 86,000 - 105,000; Full time

Job summary

University of Wisconsin Oshkosh seeks a Business Systems Analyst III to serve as the primary liaison between functional offices and the UW System PeopleSoft development team. You will ensure complex business needs are documented and addressed, supporting the Campus Solutions system and coordinating development requests across key departments.

You will prepare staff for updates, troubleshoot issues, and author design documents for new development while guiding testing efforts and facilitating

Qualifications

• Three or more years of experience in a business analyst or functional analyst role supporting enterprise administrative systems in a complex organizational environment.
• Experience gathering and documenting business requirements and translating them into functional specifications or design documents for technical teams.
• Experience supporting or coordinating system testing, including unit and system testing activities.
• Strong written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical audiences.
• Experience troubleshooting issues within enterprise application workflows or system integrations.

Responsibilities

• Develops and maintains liaison between functional offices and the development team for PeopleSoft Campus Solutions.
• Coordinate system updates and manage development requests lifecycle across Registrar, Financial Aid, Student Accounts, and Admissions.
• Prepare functional staff for PeopleSoft updates and PUM releases; troubleshoot workflow and integration issues.
• Author design documents for new development requests and coordinate unit and system testing efforts.
• Provide triage and escalation support as first contact for functional users experiencing system issues.

Skills

Business analysis

Requirements gathering

Communication skills

Data analysis

Education

Bachelor's degree or 3+ years experience

Tools

PeopleSoft Campus Solutions

Workday

Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Position Title

Business Systems Analyst III

Job Category

Academic Staff

Employment Type

Regular

Job Profile

Business Systems Analyst III

Job Duties

The Business Analyst serves as the primary liaison between UW-Oshkosh functional offices and the UW System PeopleSoft development team, ensuring that institutional business needs are clearly understood, documented, and effectively addressed. This position plays a critical role in maintaining the operational integrity of the PeopleSoft Campus Solutions student information system by combining knowledge of university business processes with the technical communication skills necessary to bridge functional and development teams.

The Business Analyst partners with staff in key functional areas including the Registrar, Financial Aid, Student Accounts, and Admissions to support day-to-day PeopleSoft operations, coordinate system updates, and manage the lifecycle of development requests. The position requires a strong understanding of higher education administrative processes, experience with enterprise systems, and the ability to translate complex business requirements into clear, actionable documentation for technical teams.

This role is responsible for preparing functional staff for PeopleSoft updates and PUM releases, troubleshooting issues related to system workflows and third-party integrations, authoring design documents for new development requests, and coordinating unit and system testing efforts. The Business Analyst also serves as a first point of contact for functional users experiencing system issues, providing triage and escalation support before engaging the development team.

Key Job Responsibilities

• Develops and assesses opportunities for new unit staff training opportunities
• Serves as a project lead for lower level IT staff providing guidance on specific project goals, outcomes, and technological components
• Provides advanced procedural and technical guidance to unit staff regarding technology usage and management
• Performs complex data analyses and reporting
• Designs, develops, and implements complex data reporting and business intelligence systems
• Provides guidance to lower level staff in the design, development, and implementation of data reporting and business intelligence systems
• Makes recommendations in the selection of technology solutions to align with business strategies
• Provides direction for the mapping of business processes using advanced process-mapping methodologies
• Serves as a subject matter expert to institutional and unit leadership on critical technology issues

Department

Information Technology

Compensation

Starting at $95,000 commensurate with experience

Required Qualifications

• Three or more years of experience in a business analyst or functional analyst role supporting enterprise administrative systems in a complex organizational environment
• Demonstrated experience gathering and documenting business requirements and translating them into functional specifications or design documents for technical teams
• Experience supporting or coordinating system testing, including unit and system testing activities
• Strong written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical audiences
• Experience troubleshooting issues within enterprise application workflows or system integrations

Preferred Qualifications

• Experience working in a higher education environment with student information or administrative ERP systems (PeopleSoft Campus Solutions, Banner, Workday Student, Ellucian, or similar)
• Familiarity with PeopleSoft Campus Solutions in any functional area (Registrar, Financial Aid, Student Accounts, Admissions, or similar)
• Experience working with remote or shared-services development teams
• Familiarity with system integration concepts and third-party application connectivity

Education

Bachelor's Degree or 3+ years of experience in a related field.

Contact Information

For questions regarding your application and additional options to apply, contact Human Resources at [e-mail] or 920-424-1166

Work Authorization

Unless otherwise indicated in the job posting, the University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. UW Oshkosh is not an e-verify employer; therefore, STEM extensions are not options for work authorization.

Reasonable Accommodations

UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact [e-mail] or 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials

UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.

CBC & Reference Check Policy

All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

Annual Security and Fire Safety Report (Clery Act)

For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see https://uwosh.edu/police/, or call UWO Police Department, at [phone] for a paper copy.

UW is an Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.