Business Systems Analyst III

UWOSH University of Wisconsin Oshkosh; United States; On-site; USD 95,000 - 120,000; Full time

Job summary

UW-Oshkosh is seeking a Business Systems Analyst III to bridge UW-Oshkosh offices with the UW System PeopleSoft development team. The role ensures business needs are captured, documented, and addressed for the Campus Solutions student system.

You will collaborate with Registrar, Financial Aid, Student Accounts, and Admissions to support operations, coordinate updates, and manage development requests, translating complex needs into actionable docs for technical teams.

Qualifications

• Three or more years of experience in a business or functional analyst role supporting enterprise administrative systems.
• Experience gathering and documenting business requirements and translating them into functional specifications for technical teams.
• Experience coordinating system testing including unit and system testing activities.
• Strong written and verbal communication skills for technical and non-technical audiences.

Responsibilities

• Develops and assesses opportunities for new unit staff training opportunities.
• Acts as project lead for lower level IT staff with guidance on goals and components.
• Provides advanced procedural and technical guidance to staff on technology usage.
• Performs complex data analyses and reporting.
• Designs and implements complex data reporting and BI systems.

Skills

Business analysis

Requirements gathering

Documentation

System testing

Stakeholder communication

Education

Bachelor's Degree

Tools

PeopleSoft Campus Solutions

ERP systems

Job description

Position Title: Business Systems Analyst III

Job Category: Academic Staff

Employment Type: Regular

Job Duties

The Business Analyst serves as the primary liaison between UW-Oshkosh functional offices and the UW System PeopleSoft development team, ensuring that institutional business needs are clearly understood, documented, and effectively addressed. This position plays a critical role in maintaining the operational integrity of the PeopleSoft Campus Solutions student information system by combining knowledge of university business processes with the technical communication skills necessary to bridge functional and development teams.

The Business Analyst partners with staff in key functional areas including the Registrar, Financial Aid, Student Accounts, and Admissions to support day-to-day PeopleSoft operations, coordinate system updates, and manage the lifecycle of development requests. The position requires a strong understanding of higher education administrative processes, experience with enterprise systems, and the ability to translate complex business requirements into clear, actionable documentation for technical teams. This role is responsible for preparing functional staff for PeopleSoft updates and PUM releases, troubleshooting issues related to system workflows and third-party integrations, authoring design documents for new development requests, and coordinating unit and system testing efforts. The Business Analyst also serves as a first point of contact for functional users experiencing system issues, providing triage and escalation support before engaging the development team.

Key Job Responsibilities

• Develops and assesses opportunities for new unit staff training opportunities
• Serves as a project lead for lower level IT staff providing guidance on specific project goals, outcomes, and technological components
• Provides advanced procedural and technical guidance to unit staff regarding technology usage and management
• Performs complex data analyses and reporting
• Designs, develops, and implements complex data reporting and business intelligence systems
• Provides guidance to lower level staff in the design, development, and implementation of data reporting and business intelligence systems
• Makes recommendations in the selection of technology solutions to align with business strategies
• Provides direction for the mapping of business processes using advanced process-mapping methodologies
• Serves as a subject matter expert to institutional and unit leadership on critical technology issues

Required Qualifications

• Three or more years of experience in a business analyst or functional analyst role supporting enterprise administrative systems in a complex organizational environment
• Demonstrated experience gathering and documenting business requirements and translating them into functional specifications or design documents for technical teams
• Experience supporting or coordinating system testing, including unit and system testing activities
• Strong written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical audiences
• Experience troubleshooting issues within enterprise application workflows or system integrations

Preferred Qualifications

• Experience working in a higher education environment with student information or administrative ERP systems (PeopleSoft Campus Solutions, Banner, Workday Student, Ellucian, or similar)
• Familiarity with PeopleSoft Campus Solutions in any functional area (Registrar, Financial Aid, Student Accounts, Admissions, or similar)
• Experience working with remote or shared-services development teams
• Familiarity with system integration concepts and third-party application connectivity

Education: Bachelor's Degree or 3+ years of experience in a related field.

Compensation: Starting at $95,000 commensurate with experience

Reasonable Accommodations

UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact [e-mail] or 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials

UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.

CBC & Reference Check Policy

All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

Annual Security and Fire Safety Report (Clery Act)

For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see https://uwosh.edu/police/, or call UWO Police Department, at [phone] for a paper copy.

Equal Opportunity Employer

UW is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies.

We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.