Business Analyst

Conch Technologies Inc; Tallahassee (FL); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Conch Technologies Inc. in Tallahassee, FL, is seeking a W2 Business Analyst for a hybrid, full-time role. You will contribute to modernization programs, support phased rollout strategies, and collaborate with public sector clients to ensure successful system deployments.

The role requires familiarity with change management, Agile methodologies, and ALM/ticketing tools, with opportunities to mentor junior staff and pursue relevant certifications.

Qualifications

• Experience in large-scale enterprise system modernization.
• Familiarity with phased software deployment lifecycles and phased rollout strategies.
• Knowledge of public sector operations or corrections software.
• Familiarity with change management principles to drive system adoption.
• Working knowledge of Agile, Scrum, or Kanban frameworks.
• Hands-on experience using ALM or incident tracking systems (e.g., Jira, ServiceNow, Azure DevOps).
• Leadership and mentoring of junior staff members.
• Possession of business analysis or support certifications (ECBA, CCBA, ITIL Foundation).

Skills

Modernization programs

Phased rollouts

Public sector/corrections

Change management

Agile methodologies

ALM / ticketing tools

Leadership & mentorship

Professional certifications

Tools

Jira

ServiceNow

Azure DevOps

Job description

W2 Role
Business Analyst
Location: Tallahassee, FL, hybrid

• Modernization Programs: Prior experience working within large-scale enterprise system modernization initiatives;
• Phased Rollouts: Familiarity with supporting continuous software deployment lifecycles and phased implementation strategies;
• Public Sector/Corrections: Knowledge of public sector operations or offender management/correctional systems software;
• Change Management: Familiarity with change management principles to proactively drive system adoption with field users;
• Agile Methodologies: Working knowledge of Agile, Scrum, or Kanban frameworks for software development lifecycle tracking;
• ALM/Ticketing Tools: Hands-on experience using application lifecycle management or incident tracking systems (e.g., Jira, ServiceNow, Azure DevOps);
• Leadership and Mentorship: Demonstrated ability to occasionally lead project sub-teams and mentor or coach junior staff members; and
• Professional Certifications: Possession of business analysis or support certifications (e.g., Entry Certificate in Business Analysis [ECBA], Certification of Capability in Business Analysis [CCBA], Information Technology Infrastructure Library [ITIL] Foundation).