Senior Business Analyst (Remote)

CareFirst BlueCross BlueShield; Washington (District of Columbia); Remote; USD 71,000 - 142,000; Full time

Job summary

An established industry player is seeking a Senior Business Analyst to drive business process improvements and ensure that user needs are effectively translated into actionable specifications. This remote role involves collaborating with various stakeholders to gather and document requirements, manage user acceptance testing, and develop solutions to complex business challenges. The ideal candidate will possess strong analytical skills, a solid understanding of business products, and the ability to deliver quality outcomes on time. Join a dynamic team that values innovation and offers comprehensive benefits, including 401k plans and incentive programs.

Benefits

Comprehensive benefits

Incentive programs

401k plans

Qualifications

• 5+ years of experience in business analysis or similar roles.
• Strong understanding of business products and services.

Responsibilities

• Gather and document business requirements for complex projects.
• Manage user acceptance testing and guide end-user training.
• Monitor project status and mitigate risks from concept to implementation.

Skills

Business Analysis

Systems Analysis

SQL

Microsoft Office

Communication Skills

Education

Bachelor's Degree in Business

Bachelor's Degree in IT

Bachelor's Degree in Computer Science

Job description

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Purpose

The Senior Business Analyst will be responsible for ensuring that the business's needs for changes to processes, policies, and/or information systems are identified, understood, defined, documented, and acted upon. This involves eliciting, analyzing, documenting, validating, specifying, and verifying the needs of the business or users. The incumbent is accountable for gathering and synthesizing business requirements for complex software, systems, processes, and/or services, translating them into specifications to meet business objectives. They serve as a functional expert, strategic conduit for the business area, and also configure the software.

Responsibilities & Qualifications

• Interpret business needs and issues by gathering, eliciting, creating, analyzing, documenting, and validating requirements. Collaborate on project plans, facilitate requirements analysis, and participate in tracking and resolution of issues.
• Manage user acceptance testing, including documentation, verification, and release. Identify and document gaps or system deficiencies, coordinate actions, and guide end-user training.
• Troubleshoot problems using system, software, and process knowledge. Develop solutions and workarounds for technical, system, and business issues.
• Document business systems, processes, software, and user needs clearly and thoroughly. Develop key project deliverables for complex projects.
• Monitor and report on project status, mitigate risks, and manage project scope from concept to implementation.
• Address policy-related questions through research and consultation.

Qualifications

• Bachelor's Degree in Business, IT, Computer Science, or related field, or equivalent work experience.
• At least 5 years of experience in business analysis, systems analysis, testing, or similar roles.
• Preferred: Ability to deliver quality outcomes on time, strong core business analysis skills.

Knowledge, Skills, and Abilities

• Strong understanding of business products and services, proficiency in Microsoft Office, advanced SQL skills.
• Excellent written and verbal communication skills.
• Ability to organize, prioritize, and meet deadlines while managing multiple demands.
• Customer service orientation, ability to handle challenging situations professionally.

Additional Information

Salary Range: $71,280 - $141,570. Compensation is determined based on experience, education, location, and internal equity. CareFirst offers comprehensive benefits, incentive programs, and 401k plans.

Department: Benefit Administrator

Equal Opportunity Employer: CareFirst is committed to diversity and equal employment opportunities.

To apply, visit: www.carefirst.com/careers

Physical Demands: Primarily seated work, occasional walking, standing, lifting up to 25 pounds. Must be eligible to work in the U.S. without sponsorship.