Location: Hybrid (2 Days a week onsite) (Austin, Texas 78701)
Job Type: Long-Term Contract
I. General Description:
Performs senior-level business/systems analysis work. Coordinates gathering, development, and documentation of user requirements and the review, assessment, and improvement of business processes. Uses best practices in business analysis and process modeling. Must be able to apply analytical skills to various business and technical processes. Works under the direction of the Business Analyst Team Manager.
II. Functional Responsibilities:
A. Essential Functions:
- Identify opportunities for improving business processes to be more efficient or effective and assist in the business case vetting and preparation of proposals for information management efforts.
- Coordinate the analysis of program policies and procedures to determine their effect on automated systems and system functional areas.
- Focus on business value to develop ideas, including awareness of industry trends, risk assessments, business continuity, and business capability requirements.
- Coordinate and/or analyze user requirements, procedures, and problems to automate or improve existing systems; and coordinate and/or analyze computer system capabilities, workflow, and scheduling limitations.
- Coordinate the service request life cycle through customer-related service request responses, business requirements coordination, technical specifications and related artifacts review, and monitors system integration and user acceptance testing prior to implementation.
- Coordinate with outside vendors and contractors to complete projects and service requests; and defines, may assign, and evaluate their work.
- Identify potential project risks and difficulties, and designs strategies to mitigate or avoid them.
- Review complex project deliverables such as design documentation, test plans, and risk assessment plans, and provides comments and suggestions to document owners.
- Leads and coordinates process change requests and manage a project’s scope, acceptance, installation, and deployment.
- Correlate business value and priorities to planning activities and goal-setting.
B. Other Duties and Responsibilities:
- Develops training curriculum and conducts formal system training.
- Leads and coordinates processes change requests and manages a project’s scope, acceptance, installation, and deployment.
- Performs other duties as assigned.
Required Skills and Qualifications
- Graduation from an accredited four-year college or university with major course work in management information systems or business administration 4 Experience planning, eliciting, analyzing, and managing business requirements and monitoring throughout the software development life cycle (SDLC) including regression testing.
- Experience leading simple and complex business process reengineering and transformation efforts that deliver efficiency improvements in quality and customer experience
- Experience performing a business relationship manager (liaison) role between functional and technical teams
- Experience leading project teams and/or operational and strategic organizational efforts that involved managing changes and stakeholder relationships, tracking and communicating performance, ensuring resource availability and allocation, coordinating third parties/vendors and delegating tasks
- Experience with projects addressing some of the following fields: data management, data quality, data warehousing, data modeling, data migration and integration, secure file transfers, enterprise system analysis, enterprise architecture, information security principles
- Experience working in a scrum master role or in an agile scrum environment
- Experience with a variety of system implementations and enhancements supporting business areas that may include: building operations, finance, benefits processing, procurement, contract management, legal, audit, human resources, or communications