Business Process Analyst / Business Process Consultant

AHU Technologies Inc; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible work from home options

Job summary

AHU Technologies Inc is seeking a Business System Analyst to solve complex business problems through data analysis.
The selected candidate will define business architecture, optimize processes, and translate business needs into IT requirements.

Qualifications include 16 years of Business Analyst experience, SDLC knowledge, and strong documentation skills. The role offers flexible work-from-home options.

Qualifications

• 16 years of Business Analyst experience required.
• Hands-on experience in developing operational processes.
• Experience leading end-to-end implementations requested.

Responsibilities

• Define business architecture and process optimization.
• Document current procedures and identify areas for improvement.
• Communicate business requirements to technical teams.

Skills

Business Analyst experience

SDLC experience (Waterfall, Hybrid, Agile)

Operational processes documentation

End-to-end implementation leadership

Proactive business support and engagement

Application configuration and governance

Call/contact center solution development

Atlassian Jira/Confluence

Bachelor’s Degree or current PMP certification

Education

Bachelor’s Degree in Finance/Engineering/IT or equivalent experience

Job description

Responsibilities

• The business system analyst is responsible for solving business problems, defining business architecture, process optimization, business rules, business cases, business requirements, organizational change (communications), and UAT.
• The role of Business System Analysis is to understand and document current business procedures and identify areas for improvement. This person will provide hands on business process requirements analysis for areas within the supported by the client. In collaboration with internal departments and external resources, plans, designs and implements systems solutions. A thorough understanding of the business, systems and application current state is necessary prior to recommending changes for new or enhanced technology solution.
• Under general supervision, formulate and define system scope and objectives through research.
• The Business Systems analyst is responsible for the knowledge transfer of business requirements to the technical specialists/application/database developers and project managers.
• The Business Analyst shall be able to make cogent arguments recommending one course of action over another.
• The Business Analyst may need to review and understand documentation and information from the business area to provide detailed understanding of current state.
• New business patterns commonly develop, and the Business analyst shall be able to identify and address the change in business process.
• Business analyst shall understand the variety of standard ideas and methods for requirements gathering and elicitation/translate what business needs into IT requirements, process detail and design specifications.
• Business analyst shall be able to create trust between stakeholders and technical teams.
• Business analyst shall assist in identifying, documenting and implementing various software solutions.
• Business analyst shall provide application support for business users.
• Business analyst shall have ability to write functional design specifications.
• Business analyst shall have experience supporting data cleanup, data conversion and reconciliation activities.
• Business analyst shall be able to review design specifications developed by other analysts and provide feedback on design.
• Business analyst shall be able to write white papers and solution recommendations as needed.
• Business analyst shall be able to support development of testing and training activities.

Skills

• Business Analyst experience. Required 16 Years
• Software Development Lifecycle (SDLC) experience, including Waterfall, Hybrid and Agile methods. Required 16 Years
• Hands-on experience in developing and documenting operational processes, functions and procedures. Required 5 Years
• Experience leading end-to-end implementation of new requirements, process changes and improvements requested by Stakeholders/business. Required 5 Years
• Exp providing go-live, continuous improvement, business support and proactive engagement with planning functions to facilitate business requirements. Required 5 Years
• Experience in application configuration, governance and strategy as well as the implementation of business change requests. Required 5 Years
• Experience in call/contact center business solution development. Required 5 Years
• Experience with Atlassian Jira/Confluence toolset. Required 5 Years
• Bachelor’s Degree in Finance/Engineering/IT or equivalent experience (15+ years) OR current PMP certification and 10 years’ experience. Required

Benefits

Flexible work from home options available.