Business Admin Team Member

Austin Cosmetic Surgery LLC; Austin (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Austin Cosmetic Surgery LLC in Austin, TX is seeking a highly organized Business Administrator to oversee daily operations in a fast-paced medical setting. This full-time role focuses on administrative leadership, financial processes, and improving patient experience.

You will coordinate clinical, surgical, and office workflows, manage vendor relationships, and support budgeting and reporting while ensuring HIPAA compliance and professional service standards.

Qualifications

• 3–5 years of experience in business administration, office management, or medical practice operations.
• Strong organizational, multitasking, and problem-solving abilities.
• Experience with financial administration, payment processing, and basic accounting principles.
• Proficiency in Microsoft Office, Google Workspace, and business management software.
• Excellent written and verbal communication skills.
• High level of professionalism, discretion, and attention to detail.
• Ability to work independently, prioritize competing responsibilities, and take initiative.

Responsibilities

• Support the day-to-day administrative and business operations of the practice.
• Maintain organized, efficient workflows across clinical, surgical, and administrative departments.
• Assist leadership with implementing and maintaining operational policies and procedures.
• Manage vendor relationships, purchasing, office supplies, and inventory oversight.
• Coordinate administrative projects and ensure deadlines and deliverables are met.
• Identify opportunities to improve efficiency, productivity, and the overall patient experience.
• Assist with accounts payable, accounts receivable, invoicing, and payment reconciliation.
• Monitor outstanding patient balances and support timely collections.
• Maintain accurate financial records, reports, and transaction documentation.
• Assist with expense tracking, budgeting, and financial reporting.
• Support patient financing processes, surgical payment schedules, and financial agreements.
• Work closely with leadership to identify opportunities for revenue growth and cost management.
• Help maintain a polished, professional, and welcoming environment for patients.
• Support patient scheduling, surgical coordination, and administrative communication as needed.
• Assist with resolving patient concerns professionally, discreetly, and efficiently.
• Ensure patient documentation, financial agreements, and administrative records are accurate and complete.
• Uphold the highest standards of patient confidentiality and HIPAA compliance.
• Work directly with practice leadership to support operational goals and business initiatives.
• Assist with employee onboarding, scheduling, and administrative HR functions.
• Help establish accountability through organized reporting, follow-up, and task management.
• Facilitate communication between departments to ensure smooth daily operations.

Skills

Organizational skills

Multitasking

Problem-solving

Written & verbal communication

Independent work

Professionalism & discretion

Tools

Microsoft Office

Google Workspace

Practice management software

Job description

Position: Business Administrator

Employment Type: Full-Time | 32–40 Hours per Week

Industry: Cosmetic Surgery, Medical Aesthetics & Wellness

About Austin Cosmetic Surgery

At Austin Cosmetic Surgery, we believe exceptional patient care begins long before a patient enters the operating room. Led by Dr. Michelle Cabret, our practice combines advanced cosmetic surgery, medical aesthetics, and wellness services to deliver a comprehensive, highly personalized patient experience.

We are seeking a highly organized, detail-oriented, and motivated Business Administrator to help oversee the daily business operations of our growing practice.

This is an ideal opportunity for someone who thrives in a fast-paced, high-end medical environment, takes ownership of their responsibilities, and understands that operational excellence is just as important as exceptional patient care.

Key Responsibilities

Business Operations & Administration

• Support the day-to-day administrative and business operations of the practice.
• Maintain organized, efficient workflows across clinical, surgical, and administrative departments.
• Assist leadership with implementing and maintaining operational policies and procedures.
• Manage vendor relationships, purchasing, office supplies, and inventory oversight.
• Coordinate administrative projects and ensure deadlines and deliverables are met.
• Identify opportunities to improve efficiency, productivity, and the overall patient experience.

Financial & Revenue Management

• Assist with accounts payable, accounts receivable, invoicing, and payment reconciliation.
• Monitor outstanding patient balances and support timely collections.
• Maintain accurate financial records, reports, and transaction documentation.
• Assist with expense tracking, budgeting, and financial reporting.
• Support patient financing processes, surgical payment schedules, and financial agreements.
• Work closely with leadership to identify opportunities for revenue growth and cost management.

Patient Experience & Practice Support

• Help maintain a polished, professional, and welcoming environment for patients.
• Support patient scheduling, surgical coordination, and administrative communication as needed.
• Assist with resolving patient concerns professionally, discreetly, and efficiently.
• Ensure patient documentation, financial agreements, and administrative records are accurate and complete.
• Uphold the highest standards of patient confidentiality and HIPAA compliance.

Team & Leadership Support

• Work directly with practice leadership to support operational goals and business initiatives.
• Assist with employee onboarding, scheduling, and administrative HR functions.
• Help establish accountability through organized reporting, follow-up, and task management.
• Facilitate communication between departments to ensure smooth daily operations.

Qualifications

Required:

• 3–5 years of experience in business administration, office management, or medical practice operations.
• Strong organizational, multitasking, and problem-solving abilities.
• Experience with financial administration, payment processing, and basic accounting principles.
• Proficiency in Microsoft Office, Google Workspace, and business management software.
• Excellent written and verbal communication skills.
• High level of professionalism, discretion, and attention to detail.
• Ability to work independently, prioritize competing responsibilities, and take initiative.

Strongly Preferred:

• Previous experience in cosmetic surgery, plastic surgery, dermatology, medical aesthetics, or a high-end medical practice.
• Familiarity with electronic medical records (EMR) and practice management systems.
• Experience with Modernizing Medicine (ModMed).
• Experience with QuickBooks, financial reconciliation, and operational reporting.
• Understanding of elective, cash-pay medical practices and patient financing.
• Experience supporting multiple departments in a growing medical business.

Who We're Looking For

We're looking for someone who is more than an administrator. We want a proactive problem-solver who thinks like a business owner.

Our ideal candidate:

• Is exceptionally organized and doesn't need to be micromanaged.
• Anticipates needs and solves problems before they become larger issues.
• Understands the importance of both financial performance and patient satisfaction.
• Is comfortable holding themselves and others accountable.
• Thrives in a dynamic environment where no two days are exactly alike.
• Takes pride in creating systems, improving processes, and making a meaningful impact.
• Understands that discretion, professionalism, and exceptional service are nonnegotiable.

Why Join Austin Cosmetic Surgery?

You'll become part of a dedicated, ambitious team that is passionate about delivering extraordinary patient outcomes and experiences.

We value individuals who bring fresh ideas, take initiative, and want to grow alongside a successful and evolving practice.