Business Admin Apprentice

We Are Zenith; North Carolina; On-site; USD 21,000 - 30,000; Part time

Job summary

Start People is seeking a Business Administration Apprentice for our Durham, NC office. You will support Recruiters and Resources with day-to-day admin tasks, including handling calls, messages, timesheets, CV formatting, and CRM data entry.

This role involves preparing packs, inductions, and meeting rooms, while contributing to office efficiency and client/candidate communication. The ideal candidate will have strong communication, IT, and organizational skills, with attention to detail and a

Qualifications

• Clear communication and IT skills required.
• Excellent attention to detail and organisational ability.
• Strong customer-care focus and administrative capabilities.
• Good numerical skills and ability to manage files.
• Team player with initiative and proactive problem solving.

Responsibilities

• Handle incoming calls and route to the correct department.
• Take messages and forward promptly.
• Call clients to chase timesheets and contact candidates about availability.
• Draft emails and letters; prepare candidate packs and inductions.
• Format CVs in Word and maintain CRM records.
• Prepare rooms for meetings and arrange refreshments.
• Assist with office tasks and suggest efficiency improvements.
• Greet visitors and direct them appropriately.
• Support recruiters and resources in day-to-day activities.
• Other duties to ensure smooth business operations.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Administrative skills

Number skills

Team working

Initiative

Tools

CRM Infinity

Job description

We are looking to recruit a Business Administration Apprentice to support our Recruiters and Resources in their day-to-day activities in our fast-paced Durham office.

About the Company:

Established in 2014, Start People are a team of passionate Recruiters and Resourcers who deliver a professional range of talent and labour solutions. Working with enterprises and corporate businesses, our specific industry knowledge and partnership approach enable us to deliver true added value to clients of any scale.

What you’ll do at work

• Answering incoming calls and connecting to correct department
• Taking phone message and passing them on
• Making calls to clients to chase timesheets
• Making calls to candidates regarding availability
• Sending email and letters
• Preparing documentation by printing, copying and binding (candidate packs, inductions etc.)
• Preparing rooms for meetings and getting refreshments
• Providing feedback on office efficiency and suggesting possible improvements
• Candidates and Clients
• Formatting CV’s on Microsoft Word
• Managing Customer Relationship
• Management (CRM- Infinity) system adding clients and candidates and maintaining files
• Meeting and greeting visitors, showing them where to go, providing refreshments
• Any other duties as required for the smooth running of the business

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Number skills
• Team working
• Initiative