Bus Person - Macau Kitchen

Bally’s Corporation; Dover (DE); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Free rides for new hires with DART

Delaware commute solutions reimburse

Union represented position

Job summary

Bally's Corporation is hiring for a front-of-house service role in Delaware. The team supports guest service, stocking, and dining room operations to ensure smooth service. A strong customer-service mindset and English proficiency are essential for success.

The position involves assisting bartenders and servers, delivering orders, and maintaining cleanliness and safety across all service areas. Union involvement and weekend shifts may apply.

Qualifications

• Must be able to speak, read and write English.
• Employment in this position is subject to the applicable collective bargaining agreement with Unite Here.
• Prior bar experience preferred.
• Must be detail-oriented and organized.
• Must be friendly, courteous, cooperative, and reliable.
• Must possess excellent customer service skills.
• Must possess good communication skills.
• Must be able to work weekends, holidays and nights as needed.
• Must pass a background check and receive a DE Lottery license.
• Must be ABC certified at time of hire and maintain certification.

Responsibilities

• Maintain a strong working knowledge of menu offerings to support guest service and assist team members as needed.
• Support front-of-house operations by stocking and replenishing service areas, including ice, glassware, silverware, table settings, condiments, garnishes, beverages, and other supplies required for efficient service.
• Set, clear, clean, and reset dining tables, bar tops, and service stations before, during, and after service in accordance with company standards.
• Assist bartenders and servers by delivering food and beverages, maintaining bar inventory, changing kegs, stocking beer coolers and refrigeration units, and ensuring all bar supplies remain adequately stocked throughout the shift.
• Maintain cleanliness and sanitation standards by washing glassware, cleaning equipment and work areas, removing trash and recyclables, and sweeping and mopping floors to ensure a safe and hazard-free environment.
• Demonstrate a sense of urgency while providing exceptional guest service and supporting smooth restaurant operations during all service periods.
• Assist with dining room setup changes, including the movement and arrangement of tables and chairs as directed by management.
• Communicate effectively and professionally with guests, team members, and supervisors while maintaining a positive and professional presence on the restaurant floor.
• Deliver food from the kitchen to guests accurately, efficiently, and in a professional manner.
• Verify food orders for accuracy, presentation, and proper garnishes before leaving the kitchen.
• Communicate with servers, bartenders, chefs, and supervisors regarding guest requests, special instructions, and order modifications.
• Maintain cleanliness and organization of expo lines, dining areas, and side stations.
• Assist with table maintenance, including clearing, cleaning, and resetting tables.
• Ensure all food safety and sanitation standards are followed during food handling and transportation.
• Support banquet, special event, and high-volume operations as assigned.
• Maintain a professional appearance and comply with all company policies and procedures.
• Work collaboratively with team members to ensure efficient restaurant operations and guest satisfaction.

Skills

Customer service

English proficiency

Job description

Responsibilities

• Maintain a strong working knowledge of menu offerings to support guest service and assist team members as needed.
• Support front-of-house operations by stocking and replenishing service areas, including ice, glassware, silverware, table settings, condiments, garnishes, beverages, and other supplies required for efficient service.
• Set, clear, clean, and reset dining tables, bar tops, and service stations before, during, and after service in accordance with company standards.
• Assist bartenders and servers by delivering food and beverages, maintaining bar inventory, changing kegs, stocking beer coolers and refrigeration units, and ensuring all bar supplies remain adequately stocked throughout the shift.
• Maintain cleanliness and sanitation standards by washing glassware, cleaning equipment and work areas, removing trash and recyclables, and sweeping and mopping floors to ensure a safe and hazard-free environment.
• Demonstrate a sense of urgency while providing exceptional guest service and supporting smooth restaurant operations during all service periods.
• Assist with dining room setup changes, including the movement and arrangement of tables and chairs as directed by management.
• Communicate effectively and professionally with guests, team members, and supervisors while maintaining a positive and professional presence on the restaurant floor.
• Deliver food from the kitchen to guests accurately, efficiently, and in a professional manner.
• Verify food orders for accuracy, presentation, and proper garnishes before leaving the kitchen.
• Communicate with servers, bartenders, chefs, and supervisors regarding guest requests, special instructions, and order modifications.
• Maintain cleanliness and organization of expo lines, dining areas, and side stations.
• Assist with table maintenance, including clearing, cleaning, and resetting tables.
• Ensure all food safety and sanitation standards are followed during food handling and transportation.
• Support banquet, special event, and high-volume operations as assigned.
• Maintain a professional appearance and comply with all company policies and procedures.
• Work collaboratively with team members to ensure efficient restaurant operations and guest satisfaction.

Work Environment

• Union Representation: This position is represented by Unite Here and is subject to the applicable collective bargaining agreement.
• Must be available to work weekends, holidays, and nights as scheduled

Additional Benefits

• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Compensation

$15.50/hr

Requirements

• Must be able to speak, read and write English
• Employment in this position is subject to the terms and conditions of the applicable collective bargaining agreement with Unite Here, including union membership requirements where applicable.
• Prior bar experience preferred.
• Must be detail-oriented and organized.
• Must be friendly, courteous, cooperative, and reliable.
• Must possess excellent customer service skills
• Must possess good communication skills
• Must be able to work weekends, holidays and nights as needed
• Must be able to successfully pass a background check and receive a license from the DE Lottery
• Must be ABC certified at time of hire and maintain certification throughout employment.

About Bally's

We’re Bally's, and we've always been born to entertain. Since the Ballyverse began way back in 1932, we've been creating engaging experiences everywhere, in a way that's accessible for everyone. Across Casinos & Resorts, Interactive, and Corporate, from the gaming floor to peoples' phones, we bring the thrill wherever our customers want to play. But none of it would be possible without our people. Our team of 11,500 diverse minds who love what they do, celebrate each other's wins, and find fun in creating moments that matter. Whether you're energized by guest connection, technical innovation, or both, there's a place for you at Bally's.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.