Beverage Server - Casino Beverage

Bally’s Corporation; Dover (DE); On-site; USD 7,700 - 11,000; Full time

Benefits offered by this job

30 days free rides with DART (Delaware

Reimbursements via Delaware Commute

Job summary

Bally's Dover is seeking a beverage server to take and relay orders, prepare and garnish drinks, handle payments, and ensure guests receive friendly, timely service. You will work with bartenders, maintain a clean service area, and assist with safety and policy compliance.

Role requires learning the POS system, basic math, and availability on weekends, holidays, and nights. A background check and Delaware Lottery license are required.

Qualifications

• Union Representation: Employment in this position is subject to the terms and conditions of the applicable collective bargaining agreement with Unite Here, including union membership requirements where applicable.
• Must be able to learn the point of sale system and basic guest service standards
• Must be able to perform basic math calculations
• Must be able to work weekends, holidays and nights as needed
• Must be able to successfully pass a background check and receive a license from the DE Lottery
• Must be able to speak, read and write English

Responsibilities

• Takes and prepares beverage order or relays order to the bartender for preparation if bartender present
• Collects order from bartender, adds appropriate garnish, places on tray, and serves to guests with cocktail napkins
• Computes bill and accepts payment
• Remains courteous and provides friendly beverage service
• Keeps service area stocked and maintains a clean work space
• Serves alcoholic and non-alcoholic beverages
• Communicates effectively with coworkers and guests
• Follows all policies and procedures and performs other duties as assigned

Skills

Customer service

POS system

Cash handling

English proficiency

Background check clearance

DE Lottery license

Job description

Responsibilities

• Takes and prepares beverage order or relays order to the bartender for preparation if bartender present


• Collects order from bartender, adds appropriate garnish, places on tray, and serves to guests with cocktail napkins


• Computes bill and accepts payment


• Requests identification from customers when legal age is questioned (everyone appearing under 30 years of age)


• Removes empty or dirty glasses and bottles and returns them to the bar or kitchen


• Provides every guest with friendly, courteous and timely beverage service


• Keeps service area stocked with supplies and keeps the work area orderly and clean


• Serves alcoholic and non-alcoholic beverages


• Provides exceptional customer service


• Works safely, following all established safety rules and regulations


• Communicates effectively with co-workers, supervisors and guests


• Follows all relevant policies and procedures


• Performs other duties as assigned

Work Environment

• Union Representation: This position is represented by Unite Here and is subject to the applicable collective bargaining agreement.


• Must be available to work weekends, holidays, and nights as scheduled


• Shift Options: 10:00 p.m. to 6:00 a.m. (3 – 4 days a week) | 5:00 a.m. to 11:00 a.m. (3 – 4 days a week) | 4:00 p.m. to 10:00 p.m. (4 days a week Sun – Wed)

Additional Benefits

• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Compensation

• $6.75/hr +TIPS

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Role requirements

• Union Representation: Employment in this position is subject to the terms and conditions of the applicable collective bargaining agreement with Unite Here, including union membership requirements where applicable.


• Must be able to learn the point of sale system and basic guest service standards


• Must be able to perform basic math calculations


• Must be able to work weekends, holidays and nights as needed


• Must be able to successfully pass a background check and receive a license from the DE Lottery


• Must be able to speak, read and write English

About Bally's

We're Bally's, and we've always been born to entertain.

Since the Ballyverse began way back in 1932, we've been creating engaging experiences everywhere, in a way that's accessible for everyone. Across Casinos & Resorts, Interactive, and Corporate, from the gaming floor to peoples' phones, we bring the thrill wherever our customers want to play.

But none of it would be possible without our people. Our team of 11,500 diverse minds who love what they do, celebrate each other's wins, and find fun in creating moments that matter. Whether you're energized by guest connection, technical innovation, or both, there's a place for you at Bally's.