Bar Back - Sports Bar

Bally’s Corporation; Rock Island (IL); On-site; USD 17,000 - 24,000; Full time

Job summary

Bally's Corporation is seeking a bar team member to uphold exceptional guest service and maintain bar operations in a fast-paced environment.

The role requires knowledge of alcohol policies, inventory management, and safety protocols. Candidates must manage equipment and POS systems while ensuring compliance with gaming laws and promotions. Excellent customer service and English fluency are essential.

Qualifications

• Excellent customer service skills required.
• Must read, write, speak and understand English.
• Ability to operate in mentally and physically stressful situations.

Responsibilities

• Develops, maintains a Service Culture that ensures the delivery of superior guest service by all team members.
• Ensure alcohol is served according to the company alcohol policy.
• Maintain par levels related to inventory ordering and restocking as needed.
• Keep a clean and organized bar.
• Maintain liquor tree system, keg system and stock all bars with bottled product.
• Ensure safety and security of team members and guests.
• Daily maintenance of all bar equipment and POS systems.
• Other duties as assigned.
• Adhere to all regulatory, departmental and company policies and procedures.
• Know promotions and events and comply with Alcohol Beverage Control regulations and gaming laws.
• Handle intoxicated guests professionally.
• All other duties as assigned.

Skills

Customer service

English proficiency

Stress management

Education

High School diploma or equivalent

Tools

TIPS trained

Bassett Card

Job description

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
• Ensure alcohol is severed according to the company alcohol policy.
• Responsibilities include maintaining par levels related to inventory ordering and restocking as needed.
• Responsibilities include maintaining a clean and organized bar.
• Responsibilities include maintaining the liquor tree system, keg system and stocking all bars with bottled product.
• Responsibilities include ensuring the safety and security of team members and guests.
• Use daily maintenance of all bar equipment and POS systems.
• Other Duties as assigned.
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Knowledge of all promotions and events.
• Knowledge of all bar equipment usage, Alcohol Beverage Control regulations, and gaming laws.
• Ability to professionally handle situations that may arise due to intoxicated guests.
• All other duties as assigned.

Responsibilities

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
• Ensure alcohol is severed according to the company alcohol policy.
• Responsibilities include maintaining par levels related to inventory ordering and restocking as needed.
• Responsibilities include maintaining a clean and organized bar.
• Responsibilities include maintaining the liquor tree system, keg system and stocking all bars with bottled product.
• Responsibilities include ensuring the safety and security of team members and guests.
• Use daily maintenance of all bar equipment and POS systems.
• Other Duties as assigned.
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Knowledge of all promotions and events.
• Knowledge of all bar equipment usage, Alcohol Beverage Control regulations, and gaming laws.
• Ability to professionally handle situations that may arise due to intoxicated guests.
• All other duties as assigned.

Environmental Working Conditions

• The work environment contains bright lights, loud noise, and stressful situations.

Target Salary

• Target Salary Range $15.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Role requirements

• Operate in mentally and physically stressful situations
• Must be able to lift heavy objects (up to 40lbs.), stretch, bend, stoop and standing for long periods of time
• Physically mobile with reasonable accommodations
• Able to work flexible shifts
• Read, write, speak, and understand English
• Respond to visual and aural cues
• Must be able to successfully complete TIPS trained and receive a Basset Card
• High School graduate or equivalent
• Excellent customer service skills

About Bally's

We're Bally's, and we've always been born to entertain.

Since the Ballyverse began way back in 1932, we've been creating engaging experiences everywhere, in a way that's accessible for everyone. Across Casinos & Resorts, Interactive, and Corporate, from the gaming floor to peoples' phones, we bring the thrill wherever our customers want to play.

But none of it would be possible without our people. Our team of 11,500 diverse minds who love what they do, celebrate each other's wins, and find fun in creating moments that matter. Whether you're energized by guest connection, technical innovation, or both, there's a place for you at Bally's.