Administrative Officer, Operations and Events

NU USA Northeastern University; Boston (MA); On-site; USD 54,000 - 76,000; Full time

Job summary

Northeastern University Boston is seeking an Administrative Officer, Office Operations & Events for CAMD. Under the Senior Academic Program Manager, you will manage office operations, facilities, studio space, onboarding, and provide high‑level service to faculty, staff, students and visitors.

You will coordinate events from workshops to guest lectures, supervise student assistants, and collaborate with campus partners to maintain safe, functional spaces.

Qualifications

• Bachelor’s degree required.
• Minimum 2–3 years of administrative experience.
• Proficient in Microsoft Office, especially Excel.
• Strong organization, communication, and problem-solving skills.

Responsibilities

• Oversee daily office operations and facilities management.
• Coordinate onboarding for new faculty and staff.
• Plan and support department events and workshops.
• Provide administrative support to Department Chairs and staff.
• Supervise student office assistants and temporary staff.

Skills

Organizational skills

Interpersonal skills

Attention to detail

Ability to multitask

Customer service mindset

Education

Bachelor’s degree

Tools

MS Excel

MS Word

MS PowerPoint

Workday

Concur

Job description

About the Opportunity

About the Opportunity About the Opportunity About the College of Arts, Media and Design We are a vibrant community of creators, designers, technologists, and communicators applying creativity across disciplines and harnessing emerging technologies to advance human potential and solve the challenges of the future. Powered by experience-driven teaching, learning and research, CAMD demonstrates that the fields of design, communication, media, and the arts are crucial to the human experience, society, and the development of technology. We empower the next generations of students, researchers, and creative practitioners to create the future by sparking their innovative, creative, curious, and entrepreneurial spirit.

Job Summary

Under the supervision of the Senior Academic Program Manager of Art + Design, the Administrative Officer, Office Operations & Events serves as the department’s primary resource for office operations, facilities and studio management, event coordination, onboarding, and administrative support, ensuring efficient day-to-day operations and a high level of service for faculty, staff, students, and visitors. Serving as the primary liaison between the department and university service partners, this position coordinates office and studio operations, facilities requests, onboarding logistics, and department events, including workshops, speaker series, award ceremonies, orientations, and guest travel arrangements. The role oversees front-office operations, supports department leadership through administrative coordination, and collaborates with campus partners to maintain safe, functional, and well-managed departmental spaces. The position exercises a high degree of independent judgment and problem-solving in managing complex operational activities and serves as a trusted resource to Art + Design faculty, staff, students, and university partners.

Key Responsibilities & Accountabilities

• Office Operations & Facilities Management (35%)
  • Oversee the department’s day-to-day operations, ensuring efficient office administration, departmental communications, meeting logistics, and continuity of operations
  • Manage office and studio spaces, including facilities requests, capital improvement projects, keys and access, furniture, equipment, supply inventory, and space utilization
  • Coordinate with Facilities, Information Technology, Compliance, and Safety to maintain safe, functional, and technology-enabled departmental spaces
  • Oversee studio operations and maintenance, including scheduling, booking systems, and open studio hours
• Administrative Support & Onboarding (25%)
  • Serve as the primary front-office contact for faculty, staff, students, visitors, and prospective students, providing exceptional customer service and resolving operational inquiries
  • Provide administrative support to Department Chairs, including calendar coordination, meeting logistics, committee administration, departmental communications, and operational reporting
  • Coordinate the onboarding of new faculty and staff, including workspace setup, technology, university systems access, and departmental orientation
  • Hire, train, schedule, and supervise student office assistants
  • Supervise four temporary non-student (TNS) Figure Models and three Work-Study Office Assistants
• Event Management (20%)
  • Coordinate department and college events, including workshops, speaker series, award ceremonies, orientation, and department productions
  • Provide event support for year-end events, including commencement and student awards
  • Organize hotel, lunch, and dinner reservations for lectures and university guests
  • Archive and maintain records of event promotions and awards received
• Distributed Shared Service Support (20%)
  • Collaborate with other Administrative Officers to develop standardized procedures and protocols for shared job functions to ensure consistency
  • Collaborate with other Administrative Officers to implement robust data management practices that ensure data accessibility and integrity, with a focus on office and space records
  • Collaborate with other Administrative Officers to create opportunities for cross-training on departmental practices, support Department Chairs, and promote broad efficiencies across the College
  • Collaborate with other Administrative Officers to provide office coverage during absences or scheduled paid time off (PTO)

Minimum Qualifications Required

• Bachelor’s degree
• Minimum of two to three years of administrative experience
• Proficiency in Microsoft Office Suite, particularly Excel
• Strong organizational, analytical, and interpersonal skills, with exceptional attention to detail
• Demonstrated ability to work effectively in a fast-paced, service-oriented environment, manage multiple priorities, and adapt to changing business needs, shifting priorities, and evolving processes

Preferred

• Administrative experience in higher education
• Experience with Workday and Concur

Required Documents

• Resume
• Cover Letter

Position Type

General Administration

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Compensation

Grade/Pay Type: 107S Expected Hiring Range: $53,615.00 - $75,728.75 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

About Northeastern University

Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact. Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system—which includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide—serves as a platform for scaling ideas, talent, and solutions. The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver. Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors—aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind.