Burger King Shift Leader

Workforgps; Grenada (MS); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Leader to join its vibrant restaurant team. This role is pivotal in ensuring exceptional customer service and operational excellence. As a Shift Leader, you will guide your team, uphold company standards, and foster a positive work environment. With structured training programs for career development and a supportive team atmosphere, this position is perfect for those looking to grow in the hospitality sector. If you thrive in a fast-paced environment and are passionate about leading others, this opportunity is for you!

Benefits

Health & Life Benefits

HSA program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Structured training programs for career development

Regular performance reviews

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Must be 18 years or older and authorized to work in the US.

Responsibilities

• Ensure your team provides outstanding service & satisfied guests.
• Train & coach the team and supervise in accordance with GPS values.
• Follow and enforce all cash policies; address any policy violations.

Skills

Customer Service Skills

Problem-Solving Skills

Team Management

Ability to Perform Under Pressure

Tools

GPS Hospitality Systems

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties of Team Members, with additional responsibility for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. Responsibilities include ensuring compliance with company standards across all areas of operation, including product preparation, customer relations, restaurant maintenance, and team management.

Job Duties

• Ensure your team provides outstanding service & satisfied guests
• Train & coach the team
• Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
• Set an example by maintaining an excellent working knowledge of restaurant operations
• Provide coaching and feedback to the team
• Supervise in accordance with GPS values, traits, and behaviors
• Demonstrate strong problem-solving skills
• Follow and enforce all cash policies; address and document any policy violations
• Perform any other duties as assigned by the Restaurant General Manager (RGM)

Job Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting
• Excellent customer service skills
• Ability to perform under pressure in a high-volume setting
• Must be 18 years or older and authorized to work in the US

Physical Requirements

• Ability to perform motions such as bending, squatting, twisting, pulling, and reaching
• Ability to work in warm and cold temperatures
• Stand for 8-10 hours
• Lift up to 20 lbs

Benefits

We offer a passionate, fun, and positive work environment with a supportive team, along with:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Structured training programs for career development

EEO Statement

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to race, color, religion, creed, national origin, age, disability, gender, sexual orientation, genetic information, veteran or military status, marital status, or other protected characteristics.

Accommodation

GPS Hospitality will make reasonable accommodations for qualified applicants with disabilities, unless it causes undue hardship. Contact Human Resources at 770-738-8779 for assistance.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Restaurants