Burger King Shift Leader

GPS Hospitality; Laurel (MS); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dynamic Shift Leader to join their restaurant team. In this role, you'll direct daily operations, ensuring compliance with company standards while fostering an environment of outstanding customer service. You'll have the opportunity to train and coach your team, setting an example in restaurant operations. This position offers a fun and positive work environment, along with career development through structured training programs. If you're ready to take on a leadership role in a fast-paced setting, this is the perfect opportunity for you.

Benefits

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Regular Performance Reviews

Career Development Programs

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Ability to perform under pressure in a high-volume setting.

Responsibilities

• Ensure team provides outstanding service and satisfied guests.
• Train and coach the team for operational excellence.

Skills

Customer Service Skills

Supervisory Skills

Problem-Solving Skills

Education

High School Diploma or Equivalent

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties of Team Members, with additional responsibility for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. This includes ensuring compliance with company standards in areas such as product preparation, customer relations, restaurant maintenance, and team management.

Job Duties

1. Ensure your team provides outstanding service and satisfied guests.
2. Train and coach the team.
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day.
4. Set an example by maintaining excellent knowledge and proficiency in restaurant operations.
5. Provide coaching and feedback to the team.
6. Supervise in accordance with GPS values, traits, and behaviors.
7. Demonstrate strong problem-solving skills.
8. Follow and enforce all cash policies; address and document violations.
9. Perform other duties as assigned by the Restaurant General Manager.

Job Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Excellent customer service skills.
• Ability to perform under pressure in a high-volume setting.
• Must be 18 years old and authorized to work in the US.

Physical Requirements

• Ability to perform motions such as bending, squatting, twisting, pulling, and reaching.
• Ability to work in warm and cold temperatures.
• Stand for 8-10 hours.
• Lift up to 20 lbs.

Benefits

We offer a passionate, fun, and positive work environment, along with:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Career development through structured training programs

EEO & ADA Statement

GPS Hospitality is an Equal Opportunity employer. We provide reasonable accommodations to qualified applicants with disabilities in accordance with laws. Contact Human Resources at 770-738-8779 for assistance.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Restaurants