Burger King Shift Leader

Workforgps; Jackson (MS); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Shift Leader to join their dynamic restaurant team. This role involves overseeing daily operations, ensuring compliance with company standards, and providing exceptional customer service. As a Shift Leader, you'll train and coach team members, maintain high operational standards, and demonstrate strong problem-solving skills. If you thrive in a fast-paced environment and are passionate about leading a team, this opportunity is perfect for you. Join a supportive and fun work atmosphere that values your contributions and offers growth through structured training programs.

Benefits

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Structured Training Programs for Career Development

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Excellent customer service skills required.

Responsibilities

• Ensure outstanding service and guest satisfaction.
• Train and coach team members to improve performance.

Skills

Customer Service Skills

Supervisory Skills

Problem-Solving Skills

Ability to Work Under Pressure

Education

High School Diploma or Equivalent

Tools

GPS Hospitality Systems

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties of Team Members, with additional responsibilities for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. Responsibilities include ensuring compliance with company standards in areas such as product preparation, customer relations, restaurant maintenance, team management, and other duties as assigned.

Job Duties

1. Ensure your team provides outstanding service and satisfies guests.
2. Train and coach the team.
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day.
4. Maintain an excellent working knowledge and high proficiency in restaurant operations.
5. Provide coaching and feedback to the team.
6. Supervise in accordance with GPS values, traits, and behaviors.
7. Demonstrate strong problem-solving skills.
8. Follow and enforce all cash policies; address and document any violations.
9. Perform any other duties as assigned by the Restaurant General Manager.

Job Requirements

1. 0-2 years of supervisory experience in a restaurant or retail setting.
2. Excellent customer service skills.
3. Ability to perform under pressure in a high-volume setting.
4. Must be 18 years old and authorized to work in the US.

Physical Requirements

1. Ability to perform motions such as bending, squatting, twisting, pulling, and reaching.
2. Ability to work in warm and cold temperatures.
3. Stand for 8-10 hours.
4. Lift up to 20 lbs.

Benefits

We offer a passionate, fun, and positive work environment with a supportive team, including:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Structured training programs for career development

EEO Statement

GPS Hospitality is an Equal Opportunity employer, providing consideration for employment without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, veteran status, marital status, or other protected characteristics.

Accommodation

We will make reasonable accommodations for qualified applicants with disabilities to assist in the hiring process, in accordance with applicable laws. Please contact Human Resources at 770-738-8779 if you require assistance.