Bulk Inventory & Customer Service Specialist

Middlebury Natural Coop; Middlebury (VT); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

3+ weeks paid time off

401(k)

Store discount (20%)

Retirement insurance

Job summary

Middlebury Natural Foods Co-op is hiring a Bulk Department Specialist to manage product knowledge, inventory, and customer service in our Bulk Department. You will help ensure shelves are full, systems run smoothly, and shoppers have a positive experience.

You will review invoices, track inventory, and support the buying team with order guides and pricing accuracy, while mentoring new staff and sharing vendor updates.

Qualifications

• Experience managing inventory and warehouse organization.
• Ability to work with Excel and POS systems for data entry and reporting.
• Strong customer service orientation and teamwork.
• Comfort lifting up to 50 lbs. and working in coolers.

Responsibilities

• Serve as a go-to resource for staff, members, and shoppers.
• Review invoices, track inventory, and ensure pricing accuracy.
• Support replenishment buying team with order guides and inventory management.
• Support merchandising plans and maintain organized, labeled warehouse.
• Mentor new staff and assist with daily operations.
• Share vendor updates and product changes with the team.

Skills

Inventory control

Data management

Customer service

Team collaboration

Excel

POS systems

Price management

Physical stamina

Tools

Excel

POS systems

Job description

Middlebury Natural Foods Co-op is hiring a Bulk Department Specialist to manage product knowledge, inventory, and customer service in our Bulk Department. You will help ensure shelves are full, systems run smoothly, and shoppers have a positive experience.

You will review invoices, track inventory, and support the buying team with order guides and pricing accuracy, while mentoring new staff and sharing vendor updates.