Building Security & Guest Services Specialist

FirstService Residential; Bal Harbour Village (FL); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical plans

Dental insurance

Vision insurance

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a Security professional in Bal Harbour Village, FL, tasked with greeting and registering guests, maintaining safety, and operating electronic security controls. You will keep daily logs, respond to emergencies, and ensure a secure environment across the building and property.

Candidates should have a strong customer service background, 2–3 years of relevant experience, and be fluent in multiple languages where possible.

Qualifications

• High school diploma or equivalency required.
• College level courses in business or hospitality preferred.
• Must possess strong customer service background.
• Two to three years of business experience in a similar position preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors and operates Electronic Security Control Systems and Emergency Response Systems.
• Responds to emergency situations in a timely manner.
• Monitors and controls access to the building.
• Accurately maintains daily logs, records, and forms.
• Maintains a safe and secure environment throughout the building/property.
• Follows safety procedures and maintains a safe work environment.
• Works shifts that are subject to change based on property needs.
• Attends Security / Front Desk staff meetings.
• May be assigned other duties by the on‑site Community Association Manager.

Skills

Customer service

Communication

Bilingual

Education

High school diploma

Tools

Information systems

Job description

FirstService Residential is seeking a Security professional in Bal Harbour Village, FL, tasked with greeting and registering guests, maintaining safety, and operating electronic security controls. You will keep daily logs, respond to emergencies, and ensure a secure environment across the building and property.

Candidates should have a strong customer service background, 2–3 years of relevant experience, and be fluent in multiple languages where possible.