Building Materials Sales Associate – Customer-Driven, Quoting

Builders FirstSource; Monroe (NC); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive benefits

Equal Opportunity Employer

Job summary

Builders FirstSource, Inc. in Monroe, NC is seeking a retail sales and customer service associate to assist walk-in customers, answer product questions, prepare quotes, and manage orders with timely deliveries.

You will use strong communication skills, product knowledge, and sales techniques to help customers choose the right solutions while supporting inventory and safety practices. BFS offers competitive benefits and an equal opportunity workplace.

Qualifications

• High school diploma or GED required, with six months of sales-related experience or an equivalent combination.
• Strong customer service and communication skills.
• Familiarity with pricing, discounts, and estimating formulas.

Responsibilities

• Assist retail customers via walk-in, phone, or email with product selection and inquiries.
• Provide estimates and quotes for small packages and projects.
• Enter orders and schedule product deliveries.
• Support store housekeeping, inventory control, and merchandising.
• Handle simple customer complaints and escalate complex issues.
• Maintain safety procedures and participate in safety meetings.

Skills

Product knowledge

Pricing knowledge

Communication

Detail-oriented

Customer service

Sales techniques

Material handling equipment

Education

High school diploma or GED

6 months sales experience

Tools

Microsoft Office Suite

ERP program

Job description

Builders FirstSource, Inc. in Monroe, NC is seeking a retail sales and customer service associate to assist walk-in customers, answer product questions, prepare quotes, and manage orders with timely deliveries.

You will use strong communication skills, product knowledge, and sales techniques to help customers choose the right solutions while supporting inventory and safety practices. BFS offers competitive benefits and an equal opportunity workplace.