Building Materials Sales Account Specialist

Glen-Gery Corporation; Waterford Charter Township (MI); On-site; USD 42,000 - 68,000; Full time

Job summary

Glen-Gery Corporation in Waterford Charter Township, MI seeks a Sales Account Specialist to support the Direct Sales Team with product availability, pricing, quotes, sampling, and technical information. You'll process orders, coordinate shipments, and strive for first-time resolution of client inquiries.

Key responsibilities include maintaining price lists, analyzing sales data to protect margins, and presenting products to homeowners, builders, contractors, and masons.

Qualifications

• Minimum of 3 years of sales or customer service experience.
• Strong communication and relationship-building skills.
• Ability to work effectively in a fast-paced, customer-focused environment.

Responsibilities

• Assisting Direct Sales Team with product availability, pricing, quoting, sampling, and technical information as required.
• Process orders, order changes, sample requests, utilize Salesforce and coordinating shipments.
• Ensuring quotes and orders are accurate following company sales procedure.
• Achieve or exceed sales goals by growing sales and providing excellent customer service
• Presenting new and existing products and design ideas to homeowners, builders, contractors, and masons.
• Maintain price lists and provide analysis of sales data to maintain satisfactory gross profit margins for all items sold.
• Perform basic credit functions and product complaint procedures as needed.
• Prepare and distribute bidding documents from quotes to technical submittals.
• Assist in job registration process (Assisting in document completion and submittal).
• Responding to client concerns and applies independent decision making while striving for first-time resolution on all client problems/issues.
• Maintaining exceptional level of expertise on products/services relating to all product lines and customer needs, as well as staying abreast the competitive landscape.

Skills

Communication

Negotiation

Organization

Excel

ERP

CRM

Problem solving

Presentation

Teamwork

Detail-oriented

Education

Associate’s or Bachelor’s degree

Trade certification

Tools

Word

ERP

CRM

Job description

Glen-Gery Corporation in Waterford Charter Township, MI seeks a Sales Account Specialist to support the Direct Sales Team with product availability, pricing, quotes, sampling, and technical information. You'll process orders, coordinate shipments, and strive for first-time resolution of client inquiries.

Key responsibilities include maintaining price lists, analyzing sales data to protect margins, and presenting products to homeowners, builders, contractors, and masons.