Building Materials Inside Sales Specialist

ABC Supply; Stratford (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with generous company match

Employer paid employee assistance plan

Employer paid short term and long term

Disability insurance

Employer paid life insurance

Flex spending

Paid vacation

Paid sick days

Paid holidays

Job summary

ABC Supply Interiors is seeking an Inside Sales Associate to assist customers purchasing building materials for commercial and residential projects. You will greet customers and provide superior service and product knowledge from first contact to closing the sale.

Key responsibilities include advising on product features, coordinating deliveries, assisting in branch sales planning, up-selling, handling calls and emails, processing payments, and maintaining stocked shelves.

Qualifications

• 1–2 years' experience with interior building products is preferred
• Excellent communication and interpersonal skills
• Solid time management and prioritization skills
• Basic computer skills
• Positive attitude and team player
• Detail and service oriented

Responsibilities

• Assisting customers in developing L&W solutions to meet their needs
• Discussing features and benefits of products and services
• Establishing rapport with new customers and nurturing relationships with long term customers
• Soliciting feedback from customers on products and services
• Coordinating delivery requests to ensure efficiency and customer satisfaction
• Assisting in the development of branch sales plan and strategy
• Assisting in the design and execution of merchandising strategy
• Determining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job
• Answering incoming phone calls and emails to assist customers in a timely manner
• Accepting payment and applying it to the appropriate customer account
• Arranging with the warehouse for customer product pickup
• Reordering products to keep the store and warehouse shelves well stocked
• Addressing and resolving service concerns, should they arise

Skills

Communication

Interpersonal skills

Time management

Basic computer skills

Positive attitude

Detail oriented

Job description

ABC Supply Interiors is seeking an Inside Sales Associate to assist customers purchasing building materials for commercial and residential projects. You will greet customers and provide superior service and product knowledge from first contact to closing the sale.

Key responsibilities include advising on product features, coordinating deliveries, assisting in branch sales planning, up-selling, handling calls and emails, processing payments, and maintaining stocked shelves.