Inside Sales – Building Materials Solutions

ABC Supply; Portage (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with generous company match

Employee assistance program

Disability insurance

Life insurance

Flex spending

Paid vacation

Paid sick days

Paid holidays

Job summary

ABC Supply Interiors in Portage, MI seeks an Inside Sales Associate to help customers select building materials for commercial and residential projects. You will greet customers, answer inquiries, discuss product benefits, and process sales with accuracy and professionalism.

You will coordinate deliveries, support branch sales planning, and upsell complementary products. The ideal candidate has 1–2 years in interior building products, strong communication, teamwork, and a customer‑focused

Qualifications

• 1-2 years' experience with interior building products preferred.
• Excellent communication and interpersonal skills.
• Solid time management and prioritization skills.
• Basic computer skills.
• Positive attitude and team player.
• Detail and service oriented.

Responsibilities

• Assist customers in developing L&W solutions to meet their needs.
• Discuss features and benefits of products and services.
• Establish rapport with new customers and nurture relationships with long-term customers.
• Solicit feedback from customers on products and services.
• Coordinate delivery requests to ensure efficiency and customer satisfaction.
• Assist in development of branch sales plan and merchandising strategy.
• Determine customer needs and recommend products and up-sell.
• Answer calls and emails to assist customers promptly.
• Accept payments and apply to customer accounts.
• Arrange warehouse pickup for customers.
• Reorder products to keep shelves stocked.
• Address and resolve service concerns as they arise.

Skills

Customer service

Communication

Time management

Team player

Computer skills

Tools

CRM software

Job description

ABC Supply Interiors in Portage, MI seeks an Inside Sales Associate to help customers select building materials for commercial and residential projects. You will greet customers, answer inquiries, discuss product benefits, and process sales with accuracy and professionalism.

You will coordinate deliveries, support branch sales planning, and upsell complementary products. The ideal candidate has 1–2 years in interior building products, strong communication, teamwork, and a customer‑focused