Concierge

The Douglaston Companies; New York (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Clinton Management is seeking a Concierge to join one of our Manhattan properties. You will meet, greet, direct residents and guests, and provide exceptional customer service while keeping lobby areas welcoming and secure.

The schedule runs Wednesday to Sunday from 10:30pm to 7am, with Mondays and Tuesdays off. Proficiency in building access systems and strong interpersonal skills are essential for success in this role.

Qualifications

• High School diploma or equivalent.
• Proficiency in computers including word processing, calendar management, Building Link and Keylink system.
• Excellent communication, interpersonal, and organizational skills.
• Well groomed and display a positive attitude.
• Available to work weekends and holidays.

Responsibilities

• Meeting, greeting and directing residents and guests.
• Exceptional customer service.
• Track packages and dry-cleaning items.
• Answering calls professionally and assist callers with directions or instructions for the building.
• Maintain a clean work space.
• Possess a good working knowledge of the local area.
• Monitor lobby traffic and alert residents to arriving guests and deliveries.
• Keeping the communal areas tidy and providing a security presence on-site.
• Maintain logbooks for visitors and contractors.
• Observe monitors for suspicious activities.
• Keep track of keys when needed.
• Assist management with requests for residents.

Skills

Customer service

Reception / greeting

Interpersonal skills

Organizational skills

Calm under pressure

Education

High School diploma or equivalent

Tools

Building Link

Keylink system

Job description

Who We Are

Clinton Management is a full-service property management company providing comprehensive property management services for a broad property portfolio that currently consists of approximately 3,000 residential units, as well as commercial, retail and parking garages.

Who We Are

Clinton Management is a full-service property management company providing comprehensive property management services for a broad property portfolio that currently consists of approximately 3,000 residential units, as well as commercial, retail and parking garages.

In 2002, Clinton Management was founded to manage the expanding portfolio of developments created by Douglaston Development and constructed by Levine Builders. Clinton Management oversees a broad portfolio of moderate-income housing, luxury apartments, commercial, and retail properties. Each affiliate company works together to cohesively acquire property, develop it to its full potential, and manage it efficiently, assuring that each investment achieves and maintains maximum value and profitability while strengthening the community in which the assets are located.

Who We're Looking For

We're looking to build the best teams possible with highly motivated and engaged employees. We have an exciting opportunity for a Concierge to join one of our Manhattan properties.

Schedule

Wednesday - Sunday 10:30pm - 7am. Monday & Tuesday - off.

Essential Duties And Responsibilities

• Responsible for meeting, greeting and directing residents and guests


• Exceptional customer service


• Track packages and dry-cleaning items


• Answering calls professionally and assists callers with directions or instructions for the building


• Maintain a clean work space


• Possess a good working knowledge of the local area


• Monitor lobby traffic and alert residents to arriving guests and deliveries


• Keeping the communal areas tidy and providing a security presence on-site


• Maintain logbooks for visitors and contractors


• Observe monitors for suspicious activities


• Keep track of keys when needed
  
• Assist management with request for residents

Qualifications

Qualifications, skills, and abilities:

• High School diploma or equivalent


• Must be able to demonstrate proficiency in working with computers including word processing, calendar management, Building Link and Keylink system


• Excellent communication, interpersonal, and organizational skills


• Must be well groomed and display a positive attitude


• Available to work weekends and holidays

Clinton Management is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, gender, gender identity or expression, sexual orientation, genetic information, national origin, ancestry, medical condition, disability, marital status, caregiver status, pregnancy, citizenship, age, military or veteran status, or other applicable legally protected characteristics.