Builder Services Pro: Install Scheduling & Customer Care

American Woodmark; Huntersville (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive Compensation

Health Care Benefits

Paid Holidays

Paid Vacation Days

401(k) Retirement Savings Plan

Tuition Assistance

Job summary

American Woodmark is seeking a customer service specialist to provide support at builder centers by processing orders, scheduling installations, and handling warranty tickets. The role involves communication with builders and subcontractors, ensuring timely, professional service.

This position requires excellent communication skills and the ability to manage multiple tasks. Offer includes competitive compensation, health care benefits, and 401(k) retirement plans.

Qualifications

• Excellent oral and written communication skills.
• Technical aptitude and ability to understand the construction business.
• Ability to handle multiple tasks and meet deadlines.

Responsibilities

• Serve as primary contact for Builders and customers.
• Schedule installations and process work tickets.
• Research and resolve operational issues.

Skills

Microsoft Office

Communication skills

Problem-solving

Team player

Education

High School Diploma or GED

Job description

American Woodmark is seeking a customer service specialist to provide support at builder centers by processing orders, scheduling installations, and handling warranty tickets. The role involves communication with builders and subcontractors, ensuring timely, professional service.

This position requires excellent communication skills and the ability to manage multiple tasks. Offer includes competitive compensation, health care benefits, and 401(k) retirement plans.