Buffet Host & Cashier — Warm, Fast-Paced Guest Service

Monarch-Casino-Resort-Spa-1; Black Hawk (CO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental & vision insurance

Education reimbursement

401k

Paid time off

Holiday pay

Team member discounts

Casino bus/shuttle discount

Job summary

Monarch Casino Resort Spa in Black Hawk, Colorado, seeks a Buffet Host / Cashier to greet guests, seat them, and manage dining room flow while delivering friendly, efficient service in a fast-paced resort environment.

You will process guest payments accurately using the POS, handle cash and cards, and maintain the host stand and cashier station. This role requires reliability, teamwork, and a professional appearance; weekends and holidays required.

Qualifications

• Experience in guest service or hospitality preferred.
• Previous cash-handling experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Reliable, punctual, and team-oriented.
• Flexibility to work weekends/evenings/holidays.

Responsibilities

• Greet guests warmly and seat them promptly.
• Manage dining room flow and seating arrangements.
• Process guest payments accurately at the POS.
• Handle cash, cards, vouchers per policy.
• Maintain cashier and host area cleanliness.
• Answer questions about offerings, hours, and amenities.
• Coordinate with servers and supervisors to optimize seating.
• Support staff during peak periods.
• Maintain professional appearance and positive attitude.
• Report issues to management as needed.

Skills

Guest service

Cash handling

Communication

Teamwork

Multitasking

Flexibility

Bilingual a plus

Job description

Monarch Casino Resort Spa in Black Hawk, Colorado, seeks a Buffet Host / Cashier to greet guests, seat them, and manage dining room flow while delivering friendly, efficient service in a fast-paced resort environment.

You will process guest payments accurately using the POS, handle cash and cards, and maintain the host stand and cashier station. This role requires reliability, teamwork, and a professional appearance; weekends and holidays required.