Buffet Busser

Monarch Casino Resort Spa - Black Hawk; Black Hawk (CO); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

401k matching

Paid time off

Job summary

Monarch Casino Resort Spa - Black Hawk is seeking a Buffet Busser to prepare dining areas, support the wait staff, and ensure a clean, welcoming environment for guests in a bustling casino resort in Black Hawk, Colorado.

The role requires standing for long periods, strong guest service skills, and the ability to work flexible shifts, including weekends and holidays. Compensation includes $16.00/hour plus tips and opportunities for growth within the property.

Qualifications

• Focus on delivering excellent guest service in a high-volume dining setting.
• Strong communication with guests and team members.
• Ability to understand and respond in clear English.
• Ability to stand for the duration of shifts and perform physical tasks.
• Willingness to work flexible shifts, including weekends and holidays.

Responsibilities

• Prepare dining room for guests by cleaning and setting tables and decorations.
• Maintain sanitation and safety policies at all times.
• Keep table settings updated by removing courses and replenishing supplies.
• Assist wait staff by restocking condiment stands and bus stations.
• Support staff by seating guests and handling basic service tasks.
• Close dining facility by cleaning and tidying the room at shift end.
• Take initiative to improve operations and guest experience.

Skills

Guest service

Communication

English language

Stamina

Teamwork

Job description

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job Title

Buffet Busser

Salary

$16.00/hour + tips

Shift

Swings

Status

Full Time

Responsibilities

• Prepares dining room for guests by cleaning and setting tables; setting decorations, condiments, napkins, service plates, and utensils.
• Protects establishment and guests by adhering to sanitation and safety policies.
• Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.
• Supports wait staff by setting up and replenishing condiment stands, trash container liners, and bus stations.
• Supports staff by serving as a back‑up – seating guest, operating registers and answering phones.
• Closes dining facility by cleaning chairs and tables; sweeping and/or vacuuming floors; removing trash and recyclables from the facility.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Informs management of guests always concerns.
• Other duties as assigned.

Qualifications

• Ability to work in high volume, sometimes loud ever-changing environment.
• Must possess excellent guest service and communication skills with the ability to deal with guests.
• Excellent listening skills, presentation skills, and people skills.
• Ability to speak and write English.
• Ability to communicate information through spoken words and sentences that others will understand.
• Ability to read and understand information and instructions presented in writing.
• Must be able to stand for duration of shift.
• Must be able to bend, stoop and continuously use hands.
• Ability to push and pull up to 25 lbs and occasionally up to 45 lbs.
• Ability to work all shifts including weekends and holidays when needed.
• Successfully pass a pre‑employment criminal background check and drug screen.

Benefits

• Enhanced health, dental, and vision insurance, along with a flexible spending account.
• Education, tuition, and certification reimbursement (up to $6,000 per calendar year).
• Growth opportunities available within department/company.
• Access the team dining hall with one free hot meal per shift.
• Company‑matched 401k.
• Paid time off and six observed holidays.

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job‑related factors.