Buffet Busser: Guest Service & Setup Pro

Monarch-Casino-Resort-Spa-1; Black Hawk (CO); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Free hot meal per shift

Company-matched 401k

Paid time off

Six observed holidays

Bus transportation subsidy (up to 80%)

Equal Opportunity Employer

Job summary

Monarch Casino Resort Spa in Black Hawk, Colorado is seeking a Buffet Busser to help prepare and maintain a welcoming dining area. You will support servers, maintain cleanliness, and work across busy shifts to ensure smooth service in a luxurious resort setting.

The position offers benefits, opportunities for growth, and requires reliability across all shifts, including weekends and holidays. Excellent customer service and teamwork are essential for success in this role.

Qualifications

• Ability to work in a high-volume, sometimes loud and ever-changing environment.
• Excellent guest service and communication skills.
• Ability to speak and write English.
• Must be able to stand for the duration of the shift.
• Able to push and pull up to 25 lbs and occasionally up to 45 lbs.

Responsibilities

• Prepares dining room for guests by cleaning and clothing tables; setting decorations, condiments, napkins, service plates, and utensils.
• Protects establishment and guests by adhering to sanitation and safety policies.
• Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.
• Supports wait staff by setting-up and replenishing condiment stands, trash containers liners, and bus stations.
• Supports staff by serving as a back-up – seating guest, operating registers and answering phones.
• Closes dining facility by cleaning chairs and tables; sweeping and/or vacuuming floors; removing trash and recyclables from the facility.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Informs management of guests always concerns.
• Other duties as assigned.

Skills

Guest service

Communication skills

English proficiency

Stand for long shifts

Physical stamina

Job description

Monarch Casino Resort Spa in Black Hawk, Colorado is seeking a Buffet Busser to help prepare and maintain a welcoming dining area. You will support servers, maintain cleanliness, and work across busy shifts to ensure smooth service in a luxurious resort setting.

The position offers benefits, opportunities for growth, and requires reliability across all shifts, including weekends and holidays. Excellent customer service and teamwork are essential for success in this role.