Budtender / Cannabis Sales Associate

RNR Dispensary; New York (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

RnR Dispensary is hiring a Budtender / Cannabis Sales Associate in Bushwick, NY. The role requires evening, night, and weekend availability and offers starting pay of $20.00 per hour for an introductory period.

You will greet customers, assist with product recommendations, and process transactions in a fast-paced retail setting. The ideal candidate has at least 1 year of retail sales experience, strong communication skills, and a genuine interest in cannabis products.

Qualifications

• Minimum 1 year of retail sales experience.
• Excellent customer service skills and ability to engage customers.
• Ability to learn cannabis products and explain options clearly.
• Ability to work evenings, late nights, weekends, and holidays as scheduled.

Responsibilities

• Greet customers and provide a welcoming shopping experience.
• Assist customers in selecting products based on preferences and budget.
• Demonstrate product knowledge on categories, options, and features.
• Proactively recommend products, promotions, and featured items to boost sales.
• Process transactions accurately using the POS system and handle payments.

Skills

Retail sales

Customer service

Product knowledge

POS handling

Upselling

Tools

Dutchie POS

Job description

Budtender / Cannabis Sales Associate – RNR Dispensary

Location: Bushwick, Brooklyn, NY

Job Type: Full-Time / Part-Time

Schedule: Evening, Night & Weekend Availability Required

Starting Pay: $20.00 per hour (First 3 Months)

About Our Dispensary

We are looking for an enthusiastic, reliable, and sales-driven Budtender / Cannabis Sales Associate to join our growing team.

The ideal candidate has strong retail sales experience, excellent customer service skills, and a genuine interest in cannabis products and the industry.

We are looking for someone who is not only knowledgeable and friendly but also self-motivated, dependable, patient, and willing to take initiative in a fast-paced retail environment.

**Evening, late-night, and weekend availability is required for this position.

Key Responsibilities

• Greet customers warmly and provide a welcoming, professional shopping experience.
• Assist customers in selecting products based on their preferences, needs, and budget.
• Demonstrate strong product knowledge and explain product categories, characteristics, and available options accurately.
• Proactively recommend relevant products, accessories, promotions, and featured items to increase sales.
• Work toward individual and store sales goals, including average transaction value (ATV), units per transaction (UPT), and overall sales productivity.
• Process transactions accurately using the POS system, including cash and approved electronic payment methods.
• Handle customer questions, concerns, and complaints with patience and professionalism.
• Build positive customer relationships and encourage repeat visits through excellent service.

Store Operations & Team Support

• Maintain a clean, organized, and fully stocked sales floor.
• Replenish products, organize displays, and ensure accurate product pricing and signage.
• Stay informed about new products, promotions, and featured brands.
• Assist with opening and closing procedures, including register preparation and cash reconciliation.
• Follow all company policies, security procedures, and New York State cannabis regulations.
• Work closely with inventory, security, and management teams to ensure smooth daily operations.
• Assist coworkers during busy periods and take initiative during slower hours.
• Complete assigned tasks efficiently without requiring constant supervision.
• Actively participate in product training and continuously improve cannabis product knowledge.
• Meet established sales and customer service expectations.
• Demonstrate effective selling techniques while providing honest, responsible product recommendations.
• Maintain accurate transactions and minimize register errors.
• Accept feedback, participate in performance evaluations, and demonstrate continuous improvement.
• Maintain punctuality, consistent attendance, and professional behavior.

Qualifications & Requirements

Required:

• Minimum 1 year of retail sales experience.
• Availability to work evenings, late nights, weekends, and holidays as scheduled.
• Strong communication, interpersonal, and customer service skills.
• Ability to engage customers confidently and recommend products effectively.
• Self-motivated with a positive attitude and strong work ethic.
• Reliable, punctual, and committed to maintaining a consistent work schedule.
• Ability to work independently and as part of a team.
• Patient, detail-oriented, and able to remain professional in challenging situations.
• Ability to multitask and work efficiently in a fast-paced retail environment.
• Basic computer skills and ability to learn POS systems.
• Must meet applicable New York State cannabis employment requirements.

Preferred:

• Previous experience working in a licensed cannabis dispensary or cannabis-related business.
• Knowledge of cannabis products, including flower, pre-rolls, vapes, concentrates, and edibles.
• Experience with Dutchie POS or similar retail systems.
• Experience meeting sales targets, upselling, and building customer relationships.

Candidates with previous cannabis industry experience will receive priority consideration.

What We're Looking For

Beyond sales experience, we place a strong emphasis on attitude, reliability, and teamwork.

Our ideal team member is:

• Self-Motivated: Takes initiative, stays productive during slower periods, and looks for ways to contribute without constant direction.
• Sales-Driven: Confident in recommending products, identifying customer needs, and working toward sales goals.
• Team-Oriented: Supports coworkers, communicates effectively, and contributes to a positive team environment.
• Punctual & Dependable: Arrives on time, follows assigned schedules, and takes attendance seriously.
• Patient & Customer-Focused: Listens carefully, remains calm, and provides respectful service to every customer.
• Responsible & Accountable: Takes ownership of assigned tasks, follows procedures, and accepts constructive feedback.
• Adaptable & Eager to Learn: Willing to learn new products, improve sales skills, and grow with the company.

Compensation & Performance Review

• Starting Pay: $20.00 per hour.
• Introductory Period: First 90 days of employment.
• Performance Review: After the first 90 days, compensation will be reviewed and may be adjusted based on:
• Individual sales performance and productivity.
• Product knowledge and customer service quality.
• Reliability, attendance, and punctuality.
• Teamwork, initiative, and overall contribution to store operations.
• Ability to meet performance expectations and demonstrate improvement.
• Any pay adjustment will be determined through a performance-based discussion and is not guaranteed.