Budtender/Sales Associate - Ozone Park Dispensary

Gourmet Budz; New York (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Ongoing training & industry education

Employee discounts on cannabis

Job summary

Terp Bros. Ozone Park is seeking a Budtender/Sales Associate to educate customers and help guide product selection at our Ozone Park cannabis dispensary. You will represent the brand, provide product recommendations, and ensure a positive retail experience.

Role emphasizes cannabis product knowledge, customer service excellence, and accurate POS handling in a fast-paced environment. Full-time hours with opportunities for growth and ongoing training are offered.

Qualifications

• Must be 21+ years of age.
• Knowledge of cannabis products.
• Prior retail or customer service experience.
• Experience handling a cash register.

Responsibilities

• Provide excellent customer service before, during and after the sales experience.
• Develop and maintain knowledge of all cultivars and products in store inventory.
• Operate a POS, handle cash transactions, and maintain an accurate cash drawer.
• Educate customers on different cannabis products, including effects and usage.
• Adhere to NY regulations and store policies.
• Maintain a clean and organized store environment.
• Drive repeat business through local networking and customer loyalty.

Skills

Cannabis knowledge

Customer service

POS/cash handling

Tools

POS system

Job description

• Ozone Park, New York
• Full-Time
• $20 - $22/hourly + Gratuities

Job Description

Now Hiring: Budtender / Sales Associate at Terp Bros. Ozone Park Cannabis Dispensary

Represent the Brand. Educate the Customer. Move the Culture.

Are you passionate about New York’s legal cannabis industry? Do you thrive in a fast-paced, customer-focused environment? Terp Bros is looking for enthusiastic and knowledgeable Budtenders/Sales Associates to join our team at our Ozone Park location!

About Us:

At Terp Bros, we pride ourselves on creating an unforgettable experience for our customers by providing top-tier cannabis products, expert knowledge, and exceptional service. As part of our team, you’ll be at the forefront of New York’s growing cannabis market, helping to educate and guide customers toward the best products for their needs. Budtenders play a critical role in ensuring our customers have a positive and educational experience while selecting cannabis products that best suit their needs. If you have a passion for cannabis, exceptional customer service skills, and a desire to work in a dynamic and growing industry, we encourage you to apply.

Main Duties/Responsibilities

• Provide excellent customer service before, during and after the sales experience


• Develop and maintain knowledge of all cultivars and products in store inventory


• Follow all Terp Bros. Operational Rules, NYS Regulations, Policies, and Procedures


• Ensure satisfaction of all customers in the retail experience, focusing on increasing customer loyalty


• Provide excellent customer service by assisting customers with product selection, answering any questions they may have, and ensuring a positive shopping experience.


• Educating customers on different cannabis products, including the effects, usage, and potential benefits.


• Ability to operate a POS, while handling cash transactions and maintaining an accurate cash drawer.


• Adhering to state regulations and ensuring compliance with all laws related to the sale of cannabis products.


• Maintaining a clean and organized store environment.


• Keeping up to date with industry trends and product knowledge.


• Attend ongoing product knowledge training sessions


• Demonstrating professionalism and knowledge in all interactions with customers.


• Maintaining confidentiality and following all security protocols to ensure a safe environment for employees and customers.


• Meet & exceed personal sales volume and KPI goals


• Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules


• Drive repeat business through strong local networking and customer data capture, customer confidence inspiration, and building of customer loyalty


• Assist in building a great company and business that disrupts the traditional retail model and embrace change

Why Join Terp Bros?

• Competitive hourly pay + potential bonuses


• Ongoing training & industry education opportunities


• Employee discounts on cannabis products


• Growth opportunities within the company

About You

• Minimum 21+ years of age


• Knowledge of Cannabis


• Prior retail or customer service experience


• Proven expertise and experience to accurately manage a register


• Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner