Brunch Supervisor - Lead Guest Experience & Team

The Real Milk & Honey; Charlottesville (VA); On-site; USD 40,000 - 50,000; Full time

Job summary

A vibrant Southern brunch destination in Virginia is seeking a Supervisor to lead a team in delivering exceptional guest experiences. The role involves overseeing daily operations, training staff, and maintaining high standards of service. Candidates should have experience in food and beverage, strong communication skills, and an excellent work ethic, with the ability to handle busy environments. This position requires working 50–55 hours per week, including evenings and weekends.

Qualifications

• Experience in food and beverage.
• Experience as a supervisor.
• An amazing work ethic.
• Ability to stand and walk for extended periods (up to 6–8 hours).
• Lift and carry up to 20 lbs.
• Reach, bend, and stoop occasionally.
• Clear verbal communication skills and ability to interact with guests.
• Ability to remain calm and composed while multitasking.

Responsibilities

• Lead and inspire team members to deliver outstanding customer service.
• Oversee daily operations for a smooth workflow.
• Train new team members and provide coaching.
• Foster a welcoming atmosphere for guests and staff.
• Maintain high-quality standards for products.
• Monitor inventory levels and manage orders.
• Collaborate with management on initiatives.
• Address guest feedback and concerns promptly.
• Uphold health and safety guidelines.
• Cultivate a positive work culture.

Job description

A vibrant Southern brunch destination in Virginia is seeking a Supervisor to lead a team in delivering exceptional guest experiences. The role involves overseeing daily operations, training staff, and maintaining high standards of service. Candidates should have experience in food and beverage, strong communication skills, and an excellent work ethic, with the ability to handle busy environments. This position requires working 50–55 hours per week, including evenings and weekends.