Brunch Shift Supervisor - Lead a Welcoming Team

Austin Grill LLC; Glenarden (MD); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Milk & Honey, a vibrant New Orleans themed Southern Brunch destination, seeks a passionate Supervisor to lead a dynamic team and deliver exceptional guest experiences.

You will guide daily operations, coach staff, and uphold high quality standards in a fast-paced environment. This role requires standing for long periods and a willingness to work evenings and weekends as needed. Thompson Hospitality supports a culture of teamwork and service.

Qualifications

• Experience in food and beverage operations.
• Previous supervisor role required.
• Ability to stand for extended periods.
• Lift up to 20 lbs.

Responsibilities

• Lead and inspire team to deliver outstanding customer service.
• Oversee daily operations for a smooth and efficient workflow.
• Train new team members and coach continuously.
• Foster a welcoming atmosphere for guests and staff.
• Maintain high quality standards of menu items.
• Monitor inventory and place orders as needed.
• Collaborate with management on new initiatives.
• Address guest feedback promptly to ensure a positive experience.
• Uphold health and safety guidelines.
• Cultivate a positive work culture focused on teamwork and excellence.
• Requires 50–55 hours per week, including evenings and weekends.

Skills

Food & beverage experience

Supervisor experience

Strong work ethic

Communication skills

Tools

Reservation systems

Phone systems

Job description

Milk & Honey, a vibrant New Orleans themed Southern Brunch destination, seeks a passionate Supervisor to lead a dynamic team and deliver exceptional guest experiences.

You will guide daily operations, coach staff, and uphold high quality standards in a fast-paced environment. This role requires standing for long periods and a willingness to work evenings and weekends as needed. Thompson Hospitality supports a culture of teamwork and service.